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Course Descriptions by Date and Time
Session 1
Welcome Reception
Monday, 5:45 p.m. - 7:00 p.m.
Room: Regency Ballroom
Network with long-time colleagues and make new industry contacts as authentication stakeholders gather for cocktails and hors d'oeuvres to kick-off of the conference.
Session 2
Monday Evening Conference Registration
Monday, 5:45 p.m. - 7:00 p.m.
Room: Grand Ballroom D-G Foyer
A pre-conference registration period is offered so that attendees may retrieve their conference credentials and materials Monday evening.
Session 16
Tuesday Conference Registration
Tuesday, 8:00 a.m. - 4:00 p.m.
Room: Grand Ballroom D-G Foyer
Attendees may retrieve their conference credentials and materials.
Session 23
Continental Breakfast Service
Tuesday, 8:00 a.m. - 9:00 a.m.
Room: Grand Ballroom D-G Foyer
Network with colleagues and discover the exciting authentication product offerings showcased by the general conference sponsors as you enjoy a light breakfast service.
Session 31
Authentication as a Strategic Gateway to Online Banking Opportunities
Tuesday, 9:00 a.m. - 9:45 a.m.
General Interest Sessions
Room: Grand Ballroom D-G
The demand for new online products and services and the investments mandated through FFIEC Guidance create an opportunity for financial institutions to use the online banking channel to generate additional revenue. Hear how the authentication mandate of the FFIEC, the state of the online banking, technological innovation, the focus on enterprise-wide risk management, and market forces are converging to provide a unique and strategic "call to action" for the ACH Network and the payments system at-large.
Speakers:
Steve M. Ellis
Executive Vice President, Wells Fargo
Elliott C. McEntee
President & CEO, NACHA - The Electronic Payments Association
Session 38
The Road to FFIEC Guidance Compliance: Observations, Progress & the Latest Word
Tuesday, 9:45 a.m. - 10:45 a.m.
General Interest Sessions
Room: Grand Ballroom D-G
As institutions work to comply with the FFIEC Guidance, relying on in-house and outside expertise, how are they faring? What new issues and challenges are emerging along the way? What observations are regulators making? How does the end-game of full industry compliance stack up to the vision of strategic opportunity? Hear what lessons are being learned as the deadline approaches; new conclusions, adjustments in expectations, and critical insights of which financial institutions need to be aware.
Speakers:
Ilieva I. Ageenko
Senior Vice President, Wachovia Corporation
Mack Hicks
CTO, IdenTrust
Jeff Kopchik
Senior Policy Analyst, FDIC
Session 44
Tuesday Morning Break
Tuesday, 10:45 a.m. - 11:15 a.m.
Room: Grand Ballroom D-G Foyer
Network with colleagues and discover the exciting authentication product offerings showcased by the general conference sponsors as you enjoy the morning refreshment service.
Session 52
Risk-Based Authentication Framework
Tuesday, 11:15 a.m. - 12:30 p.m.
General Interest Sessions
Room: Grand Ballroom D-G
According to the FFIEC Guidance, the implementation of appropriate authentication methodologies is predicated on an institution first conducting an assessment of the risks posed by its Internet banking systems, taking into account the customer type, the sensitivity of the information being exchanged, ease of use, and transaction volume. Speakers in this session explore what the Guidance means in terms of conducting a risk-based assessment and developing a risk-based authentication framework, considering:
- Enterprise-wide risk management initiatives
- Elevated focus on risk management industry-wide
- Risk management impact on decision-making
- Differing approaches and issues across institutions and market segments
- Customer awareness and impact
- business lines and operations
Speakers:
Brian Costello
Vice President, Verisign Global Security Consulting
John E. Green
AVP, Information Security Manager, Fiserv VISION
Session 62
Tuesday Luncheon
Tuesday, 12:30 p.m. - 1:30 p.m.
Room: Lunch Area TBA
Make valuable industry contacts and discuss the many critical issues addressed at the conference as you enjoy the luncheon service.
Session 66
Multi-Factor Authentication & the Consumer's Perspective
Tuesday, 1:30 p.m. - 2:15 p.m.
General Interest Sessions
Room: Grand Ballroom D-G
While most institutions are -- or should be -- well on their way to selecting authentication solutions to comply with the FFIEC Guidance, will consumers go along with the added complexity. If you build it, will they come? Or will they simply revert to traditional paper-based systems. How well do internet banking customers understand the new standards and will they be comfortable using them? Do consumers have awareness and understanding about the solutions that are being deployed, and how interested will they be in doing their part need for the new authentication methodologies to be effective? This session explores the consumer's perspective about the various multi-factor methodologies and conveys critical insights for financial institutions, regardless of where they are in the process. Angles pursued by the speaker encompass:
- Recent thought on authentication methodologies
- The flexibility institutions have in combining solutions for an overall approach
- Decision criteria and considerations
- Integrating various vendor solutions
- Long-term issues and factors and your technology investment choices
Speaker:
Ed Bachelder
Director of Research & Analystics, Dove Consulting
Session 73
Available & Emerging Risk Assessment Tools
Tuesday, 2:15 p.m. - 3:00 p.m.
General Interest Sessions
Room: Grand Ballroom D-G
As institutions work to assess their risks across their online financial services platforms, they require adequate tools to effectively match their needs with solutions. This session examines the tools and techniques available for this purpose, and looks at how the environment is likely to change, thereby requiring new means to deal with emerging risks in the assessment continuum. It is not a one-time task. Institutions must continually assess their risks, and adjust their approaches as appropriate for their particular business models.
Speaker:
Robert Molloy
Associate Partner, IBM
Session 79
Tuesday Afternoon Break
Tuesday, 3:00 p.m. - 3:30 p.m.
Room: Grand Ballroom D-G Foyer
Network with colleagues and discover the exciting authentication product offerings showcased by the general conference sponsors as you enjoy the afternoon refreshment service.
Session 87
Enhancing Security: Browser Enhancements
Tuesday, 3:30 p.m. - 4:30 p.m.
General Interest Sessions
Room: Grand Ballroom D-G
Although increasingly challenged by competitors, Microsoft still has a commanding browser market share with Internet Explorer. The provider's plans to bolster the security features with IE 7.0 foretell a more secure online experience, with worldwide implications. Will other providers follow suit? This development clearly has relevance to online banking and the prospects for customer confidence and trust, given the browser's role as the customer access vehicle. Discover what these changes mean to your business interests.
Speakers:
Rob Franco
Microsoft Corporation
Matt Heller
Microsoft Corporation
Session 94
Progress & Perspectives from Bank Strategy & Service Management
Tuesday, 4:30 p.m. - 5:15 p.m.
General Interest Sessions
Room: Grand Ballroom D-G
This session features financial institution decision-makers who share their experiences and perspectives as they work toward the year-end compliance deadline. What are the strategic implications? How are they arriving at appropriate decisions involving key players across the institution? How do institution size and type, customer bases, and other key factors come into play? What customer service issues are they encountering or expecting, both on the commercial and retail fronts, and how are they preparing their organizations and their customers to embrace multi-factor authentication? Hear how some institutions are progressing, and gauge how yours is tracking.
Speakers:
Steve Klebe
Vice President, Sales & Business Development, PassMark Security, Inc.
Ben F. McAnally
Executive Vice President, First Financial Bank
David L. Merritt CCM
Vice President, Mellon Financial Corporation
Session 200
Making the Case for Financial Institution-Provided
Authentication Services: A Preliminary Assessment
Tuesday, 5:15 p.m. - 6:00 p.m.
General Interest Sessions
Room: Grand Ballroom D-G
Is there a business market for financial institutions to
authenticate their customers online on behalf of third-parties? NACHA’s recent
“Beyond Credit Push” strategy paper proposed that financial institutions could
use their ability to authenticate their customers online to more widely offer an
“authentication-only” service. Federal, state and local government agencies and
private-sector companies that allow customers to manage confidential information
online are all potential users of such a service. Glenbrook Partners will
present the results of recent research aimed at defining a business framework,
and categorizing and outlining the potential market for FI-provided
authentication services. The results of this research will provide insight into
potential service models, primary business issues, and possible solutions.
Speaker:
Carol Coye Benson
Partner, Glenbrook Partners
Session 105
Tuesday Evening Reception
Tuesday, 6:00 p.m. - 7:00 p.m.
Room: Grand Ballroom A-C
Network with long-time colleagues and make new industry contacts as authentication stakeholders gather for cocktails and hors d'oeuvres.
Session 107
Wednesday Conference Registration
Wednesday, 8:30 a.m. - 2:00 p.m.
Room: Grand Ballroom D-G Foyer
Attendees may retrieve their conference credentials and materials.
Session 114
Continental Breakfast Service
Wednesday, 8:30 a.m. - 9:15 a.m.
Room: Grand Ballroom D-G Foyer
Network with colleagues and discover the exciting authentication product offerings showcased by the general conference sponsors as you enjoy a light breakfast service.
Session 123
Guaranteed Online Payments: Opportunities in ACH
Wednesday, 9:15 a.m. - 10:15 a.m.
Strategic
Room: Grand Ballroom D
The NACHA Board recently approved a pilot to test online ACH credit payments in which consumers would be authenticated by their own financial institutions and initiate secure, private electronic payments via their financial institutions online banking web sites. The types of transactions that will be tested are consumers online funds transfers, bill payments, and purchases. Discover the significance of the pilot, what NACHA and the pilot participants hope to learn, and how it represents one example of leveraging the online banking channel to pursue new business opportunities using multi-factor authentication.
Speaker:
Samantha Carrier
Director, eCommerce Services, NACHA - The Electronic Payments Assoc.
Session 124
Roadmap to Authentication
Wednesday, 9:15 a.m. - 10:15 a.m.
Implementation & Application
Room: Grand Ballroom E-G
Developed by NACHA's Internet Council, this session offers a overview of the authentication terrain for attendees seeking fundamental knowledge or a quality review. Learn about the fundamental principles, concepts, and issues that you need to master to make effective decisions and apply solutions in a business context.
Speakers:
James A. Gross CCM
Senior Vice President, Wells Fargo
Fred Laing, II AAP, CCM
President, Upper Midwest ACH Association, Inc.
Session 128
Wednesday Morning Break
Wednesday, 10:15 a.m. - 10:45 a.m.
Room: Grand Ballroom D-G Foyer
Network with colleagues and discover the exciting authentication product offerings showcased by the general conference sponsors as you enjoy the morning refreshment service.
Session 137
Multi-Factor Authentication & Payments: Emerging Solutions Across Networks
Wednesday, 10:45 a.m. - 12:00 p.m.
Strategic
Room: Grand Ballroom D
This session looks beyond the ACH Network and explores how multi-factor authentication is being deployed in other payment channels. What are other networks doing or proposing? What new opportunities will these developments avail to financial institutions, companies, and consumers? How do their approaches fit into online banking and the strategic prospects for leveraging that channel?
Speakers:
Janet L. Kapostasy
VP, Financial Institution Services, Cardinal Commerce Corporation
Colleen P. Lindow CCM
Director, Financial Services, PayPal, Inc.
Jim Reno
VP, Product Development & Engineering, Arcot Systems
Session 138
Hands-On Risk Assessment Guidance & Compliance
Wednesday, 10:45 a.m. - 12:00 p.m.
Implementation & Application
Room: Grand Ballroom E-G
An area of critical need for financial institutions is obtaining direction on discerning what they must do, and how they can execute it, in order to achieve compliance with the risk-based assessment aspect of the FFIEC Guidance. What are the filing requirements? How do we know if we are on the right track? This session drills down into the details of the risk-based assessment, with practitioners offering hands-on advice for financial institutions.
Speakers:
Stephanie Lewis
Industry Research Analyst, Jack Henry & Associates
Christopher Stein
Operational Risk Consultant, Wachovia Bank, N.A.
Session 146
Wednesday Luncheon
Wednesday, 12:00 p.m. - 1:00 p.m.
Room: Lunch Area TBA
Make valuable industry contacts and discuss the many critical issues addressed at the conference as you enjoy the luncheon service.
Session 151
Exploring the Potential for Value-Added Products & Services
Wednesday, 1:00 p.m. - 2:00 p.m.
Strategic
Room: Grand Ballroom D
This session explores the potential for value-added products and services that institutions might offer using the online banking channel coupled with appropriate authentication methodologies and risk management techniques. What are the competitive benefits for financial institutions? What is the value proposition for customers? How might the industry identify viable, new offerings? Is there sufficient return for the banking industry?
Speaker:
Timothy B. O'Donnell
Director, Financial Services Advisory, PricewaterhouseCoopers, LLP
Session 152
Online Banking: Best Practices,Threats & Opportunities Across Models
Wednesday, 1:00 p.m. - 2:00 p.m.
Implementation & Application
Room: Grand Ballroom E-G
Online banking platforms are not monolithic. If one considers the FFIEC Guidance for Internet banking, and a potential longer-term strategy for leveraging the online presence for new revenue opportunities, it is important to have a handle on the various models and nuances that they raise. This session explores the comparative issues and aspects of online banking approaches, addressing:
- Model-specific risks and mitigation considerations
- Best practices
- Points of vulnerability and competitive differentiation
- Authentication considerations
- Business process issues
- New application potential via the channel
Speakers:
John F. Bauer, III
AVP, National City Corporation
David Heideman
VP, Corporate Ops & Information Services, National City Corporation
Session 158
Opportunities in Identity Management
Wednesday, 2:15 p.m. - 3:15 p.m.
Strategic
Room: Grand Ballroom D
"Know Your Customer" is the mantra of the banking industry. As financial institutions deploy more sophisticated solutions to authenticate customers, and the public sector pursues measures to achieve comprehensive identity assurance and interoperability, is there a viable and lucrative role for financial institutions in identity management? This session examines the market developments, potential demand, risk and liability considerations, and technology considerations that need to be addressed in the development of such a business case.
Speakers:
James A. Gross CCM
Senior Vice President, Wells Fargo
Georgia K. Marsh
Deputy Program Manager, U.S. GSA Office of Electronic Government
Jack Radzkowski
Director, Commercial Identity Practice, Northrop Grumman
Session 159
Countdown to Compliance: Determining Your Readiness
Wednesday, 2:15 p.m. - 3:15 p.m.
Implementation & Application
Room: Grand Ballroom E-G
Here we are, six months out -- is your institution ready? How does your institution's progress compare to the market? What red flags and late-breaking developments do you need to be aware of along the way? Are you behind the curve? Are your solutions viable? Will your third-party provider deliver? This session provides a valuable reality check and timely insights to help you determine where your institution stands and how you can find the guidance you might need.
Speakers:
Allison Carpentier
AVP, Technology, Woodforest National Bank
Greg Hughes
Chief Security Executive & VP of IT, Corillian Corporation
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