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Sunday Workshops
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ACH 101
Sunday, 1:00 p.m. - 3:00 p.m.
Workshops
 Regency B

This introduction to the ACH Network provides a basic understanding of the network transaction flow and settlement, and participant roles, relationships and responsibilities. The spectrum of ACH entry types designated by Standard Entry Class (SEC) Codes is described with distinctions drawn between payment and non-payment entries, debit (collection) and credit (disbursement) payments, traditional and emerging applications. Speakers conduct a tour of the ACH Rules Book to familiarize attendees with the construct of the document and the purpose of the various sections of the NACHA Operating Rules and Guidelines. This workshop takes a general approach suitable for ACH novices from any organizat

Debbie Barr AAP, CTP
Senior Director of Network Rules, NACHA - The Electronic Payments Association

Bradley W. Smith AAP
Director of Network Services, EastPay, Inc.

eCheck Basics
Sunday, 1:00 p.m. - 3:00 p.m.
Workshops
 Columbus EF

This workshop introduces participants to the four check-to-ACH conversion transactions: BOC, ARC, POP and RCK, as well as WEB and TEL, in which the check is used as a source document for eCheck payment initiation. The NACHA Operating Rules and relevant regulations are discussed, and the responsibilities, obligations and liabilities of the parties to these transactions are examined. Business case, implementation, and operational issues are explored, with specific attention to notice requirements, authorization, identification, exception item handling, and verification procedures. Discussions include effective risk management techniques and current business opportunities for the ACH electronic check applications.


Elizabeth A. Cronenweth AAP, CTP
Product Line Manager, Financial Services, Sterling Commerce, Inc.

Kathy Levin AAP
Senior Vice President, GACHA

Kerry Sellen AAP
Vice President, Electronic Payment Processing, First Data Corporation


Card Payments 101
Sunday, 1:00 p.m. - 3:00 p.m.
Workshops
 Columbus IJ

This workshop is your entree to card payments. Basic concepts, models, transaction flows, and terms are introduced. Distinctions are made between debit and credit instruments, signature and PIN-based debits, commercial and consumer applications, and the various card associations and networks. The evolving business environment is examined, encompassing emerging technologies, legal and regulatory issues, risk management, transaction volumes and trends, and the competitive environment. Financial institution and merchant perspectives and issues are discussed.


Kelley R. Klenda
Card Services Director, Mid-America Payment Exchange

Inside the ACH File: A Walk on the Technical Side
Sunday, 1:00 p.m. - 3:00 p.m.
Workshops
 Columbus KL

This hands-on workshop removes the mystery of ACH technical standards. The speaker takes participants through an exercise of writing an ACH file without the assistance of software or a computer. Learn about ACH file and data specifications, code values, field definitions and requirements, record layouts, and much more. Participants should be able to walk away from this workshop with the technical understanding needed to be able to look into an ACH file for details. Attending this workshop is a must for anyone supporting ACH services, those studying to take the AAP test, or individuals desiring to bring their ACH knowledge closer to the expert level.

Charles E. Floyd Jr. AAP
SVP, Education Services, Payments Resource One

ACH for the Corporate Originator
Sunday, 1:00 p.m. - 3:00 p.m.
Workshops
 Acapulco

This workshop examines the responsibilities, liabilities, risks, and operational considerations of the Originator, its relationships with the Receiver and the Originating Depository Financial Institution (ODFI) -- as defined in the NACHA Operating Rules -- and practical concerns as experienced by the Originator in its business environment. The discussion also includes the use of a third-party by the Originator and how that impacts liability, risk, contracts, and the relationship with the ODFI.

William Bley AAP
President & CEO, Northwest Clearing House Association

Jeanette Pilie AAP, CCM
First Vice President, HSBC Bank, USA


Risk Management Primer
Sunday, 1:00 p.m. - 3:00 p.m.
Workshops
 Columbus A-D

Understanding and effectively managing risk is crucial for all participants in the payments system. This workshop offers an introduction to the types of risk and how they relate to the various stakeholders across payment mechanisms. The evolving risk landscape is explored and guidance imparted regarding the current thinking on managing risk. Best practices, techniques, and tools are explained.

Ralph R. Joy
SVP, Payables & Funds Transfer Operations & Client, PNC Bank


Navigating the Payments System Today & Into the Future
Sunday, 1:00 p.m. - 3:00 p.m.
Workshops
 Columbus G

This immersion workshop features a generalist approach (somewhere between 20,000 and 50,000 feet) to the payments system today and looking toward the future. It promises to deliver on the pledge "everything you wanted to know about the payments system, but were afraid to ask." If you need to know what constitutes the payments system today, its relevance to commerce and society, and important developments shaping future payments innovation, this workshop is for you. Discover how it works, where it is going, and what it means for you and your organization. Whether you are truly a novice or just need to bone up on the current and future payments environment, this workshop offers high-level value.


Claudia Swendseid
Senior Vice President, Federal Reserve Bank of Minneapolis

Bank Secrecy Act (BSA) Basics
Sunday, 1:00 p.m. - 3:00 p.m.
Workshops
 Columbus H

The Bank Secrecy Act (BSA) has evolved significantly from its humble beginnings three and a half decades ago to its current status as "THE" compliance challenge for the financial services industry. BSA compliance is proving to be as important in ACH operations as any other part of operations within the financial institution, given the expanding focus of enterprise-wide compliance. While institutions increase their efforts on identifying and managing the risks associated with their high-risk clients, entities, products, services, and geographies, the "tenured" responsibilities of the BSA remain critically important to the success of the institution's BSA compliance program. Geared towards the novice, this workshop examines the basic ingredients of the BSA and reviews key expectations and requirements of its various components.


Mark W. Dever AAP
Senior Consultant, Professional Bank Services, Inc.

Carol R. Van Cleef
Partner, Bryan Cave, LLP


Sunday Workshop Refreshment Break
Sunday, 3:00 p.m. - 3:30 p.m.

 Regency & Columbus Foyers

ACH 201
Sunday, 3:30 p.m. - 5:30 p.m.
Workshops
 Regency B

This workshop builds upon the principles addressed in ACH 101. Speakers drill down into more complex concepts and provide a more detailed examination of the nuances of the NACHA Operating Rules as they apply to payment origination and receipt, risk management, Rules compliance and enforcement, and exception processing. Operational, legal, and business aspects are explored, and insights into best practices are also shared. Specific attention is paid to the warranties, liabilities, and responsibilities surrounding ACH participation. Distinctions are drawn between commercial and consumer customer considerations, ODFI and RDFI perspectives, and the use of third-parties.


Sean Carter AAP
Director of Education & Rules Development, NEACH

Patricia Presta AAP
VP, Education & Communication, Western Payments Alliance


Global Payments Immersion
Sunday, 3:30 p.m. - 5:30 p.m.
Workshops
 Columbus EF

This workshop offers a concise and comprehensive crash course on global payments. Concepts such as payment method alternatives, risk management, foreign exchange, message standards, and regulatory issues are covered. Key terms, players, and industry developments are explained. Whether you are employed by a company with international disbursement and/or collection needs, or by a financial institution that is addressing the global payment needs of its customers, this workshop equips you with a solid understanding of what global payments are and what they mean to your organization.


Jane Hennessy
Senior Vice President, Wells Fargo

Alan Koenigsberg
Vice President, JPMorgan Chase


The Nuts & Bolts of Remote Deposit Capture
Sunday, 3:30 p.m. - 5:30 p.m.
Workshops
 Columbus IJ

This in-depth workshop examines the technical components of remote deposit capture, including "thin" vs. "fat" clients, scanner features and functionality, determining end-user needs, routing issues and solutions, remittance processing options, and workflow enhancement via external system integration. This workshop is geared towards financial institutions and corporates that have embarked on the due diligence processes of RDC solution providers and want to get down to the "nitty gritty" of how to craft the optimal product offering. Business case development, implementation considerations, and agreements are also addressed.


Larry De Palma CTP
Executive Vice President, EFC Systems


Beyond FFIEC Compliance: Authentication & Authorization
Sunday, 3:30 p.m. - 5:30 p.m.
Workshops
 Columbus KL

The transaction environment has changed and the bar has been raised. This workshop offers a comprehensive examination of authentication and authorization applicable across payment types for both corporate (merchant/biller) and financial institution audiences. Authentication and authorization are two very critical, distinct, but not unrelated concepts in the payments environment. Understanding your responsibilities and obligations, as well as the consequences to your organization and your customers is imperative. This workshop helps you to master these concepts, understand the underlying business processes, and grasp the related requirements, expectations, decision points, and management practices.


Steve Klebe
VP, Strategic Alliances, RSA Security, Inc.

Susan Pandy
Director, Internet Commerce, NACHA - The Electronic Payments Association


The ACH Audit: Beyond Appendix Eight
Sunday, 3:30 p.m. - 5:30 p.m.
Workshops
 Acapulco

Are there holes in your ACH audit? If you have completed your audit according to Appendix Eight of the ACH Rules Book, could you still be at risk? The answer is "Yes"! Let the experts show you how you can go beyond the stated requirements and fill in the gaps so your financial institution is on solid ground. Speakers explain the audit requirements contained in Appendix Eight, but then take you one further and look at audit controls, tips in performing the audit, and best practices which should be in place to avoid unnecessary penalties or fines.


Amy J. Fisher AAP
Audit Services Director, Upper Midwest ACH Association

Luann S. Kohlmann AAP
Trainer/Auditor, WACHA - The Premier Payments Resource


Understanding & Applying Regulation E
Sunday, 3:30 p.m. - 5:30 p.m.
Workshops
 Columbus A-D

If your business processes entail the transacting of electronic payments with consumers, whether you are employed by a financial institution, third-party, or corporate or public sector user, you had better understand what Regulation E means to your organization. Consumer protection and adherence with the regulation constitute the "third-rail" of payments. Violate public trust and the consequences not only affect you, but the industry at-large. Learn what Regulation E means and the significance of recent changes. Explore what compliance entails, and the ramifications of your practices. This workshop relates the provisions of the regulation with the real-world business environment.


Howard Forman AAP
Senior Vice President, Wachovia Bank, N.A.

Gary B. Nesbitt AAP
Assistant VP, Administration & Training, EastPay, Inc.


Making the Business Case for Accepting Card Payments
Sunday, 3:30 p.m. - 5:30 p.m.
Workshops
 Columbus G

Participants in this workshop, geared toward a corporate audience, explore the pros and cons of beginning a card acceptance program. Learn about the PCI standards and what they mean to your company. Understand critical fraud mitigation and risk management considerations and measures. Hear about interchange, from the technical, financial, and legal perspectives. Discover how this payment type has made it possible for the corporate treasurer and corporate credit manager to take other risks and costs out of their organizations, and improve their overall working capital management.


Steve Vaglio
SVP Business Product Mgmt. Executive, Bank of America


Business Continuity & Contingency Planning
Sunday, 3:30 p.m. - 5:30 p.m.
Workshops
 Columbus H

This workshop covers the strategy, tactics, and benchmarks needed to make business continuity and contingency planning produce the needed outcomes that the planning demands in the first place. Additionally, case studies of both micro-event and comprehensive disaster events are used to frame current efforts. Finally, key metrics and milestones in the discipline are introduced as benchmark attributes for each attendee to compare his or her own organization's efforts and expenditures against selected peer groups in financial and corporate applications.


Michael J. Alfonsi CTP
Managing Director, AnalyticResults


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