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Proposal 6
Protecting ACH Data Using PCI Standards

Presenters in this session explain PCI Standards, their background, and explore how and why merchants should apply similar or the same practices to protect ACH-related data. A real-world implementation case study is examined focusing on the good, the bad, and the ugly of PCI. Presenters also explain the twelve rules that make up the core initiatives.

Speakers:
Fred Laing, II AAP, CCM
President, Upper Midwest ACH Association

Tyler Graham
Project Control Manager, US Bank

Robert Russo
General Manager, PCI Security Standards Council, LLC

Gary Yamamura
Principal Consultant, Verifax Consulting, Inc.

Proposal 45
A Winning Hand for the Aspiring AAP

So, you are contemplating sitting for the AAP exam, but you are not quite sure if you will be ready? Are you intimidated by what it takes to earn and retain the accreditation? Increase your chances of being dealt a winning hand. Presenters in this session explain the purpose and value of the AAP designation and the continuing education process. Guidance is provided for exam preparation as is direction for acquiring the appropriate tutelage from your Regional Payments Association. Hear what to expect as NACHA launches electronic testing in 2008.

Speakers:
Jennifer Muche AAP
Director, Membership Services, WACHA - The Premier Payments Resource

Amy M. Steenbock AAP
Data Processor, Premier Community Bank

Proposal 51
Recent Developments in Electronic Payments Law

Presenters in this session discuss legal issues raised by current innovations in electronic payments law. Recent amendments to the NACHA Operating Rules and litigation and regulatory developments at the state and federal level are addressed. Topics include stored value cards, reduced "float" as a disguised fee, information security and data breach notification requirements, strong authentication, business method patents on payment technologies, Internet gambling payment blocking, AML and counter-terrorism. Hear what is happening in the legal and regulatory world today, and what might be brewing for the future.

Speakers:
Jane Larimer
EVP, ACH Network Services, General Counsel, NACHA - The Electronic Payments Association

Jane K. Winn
Professor of Law, University of Washington

Proposal 61
Best Practices in ACH Risk & Compliance Management

The scope and volume of ACH payments has increased significantly, in turn increasing the risks banks face from operational failure, credit defaults and fraud. In response, regulatory agencies have expanded the scope of ACH regulations and intensified their expectations as to the rigor of internal controls, governance processes and MIS. Presenters in this session provide a practical approach to identifying, quantifying and managing ACH risks and compliance requirements.

Speakers:
Donald S. Jackson AAP, CTP
SVP, Senior Product Manager, First Tennessee Bank

David C. Robertson
Partner, Treasury Strategies

Proposal 109
Authenticating a Customer's Identity for ACH Origination

Competitive pressures from industry leaders and high consumer expectations are driving change in how institutions conduct business. Presenters in this session focus on the need for customer authentication and how to best answer the question: Is this person authorized to use this account? This session addresses emerging fraud trends with WEB, TEL and ARC transactions and explores current and developing solutions that can be implemented to help prevent these fraud scenarios before losses become excessive. Speakers also discuss how to analyze and verify the relationship between a name, address and phone number, along with best practices for integrating and measuring the impact of analyzing contact information into your payments processing workflow. This session is particularly useful for merchants that originate WEB and TEL payments and would like to implement best practices for authenticating customers in order to comply with NACHA rules and guidelines.

Speaker:
Mitchell Young
Director, Risk Management, TARGUSinfo

Proposal 120
Unauthorized Returns: Federal Reserve Perspective

Are your unauthorized returns a problem? This session provides a comprehensive overview of the systems, controls, and processes employed by the Federal Reserve Bank, acting in the role as an ACH Operator, to actively monitor internal risk activity within the ACH Network. Collectively, these systems and controls identify and mitigate unauthorized return activity through a combination of more regimented enforcement and audit practices, and through structured communications with NACHA and financial institutions.

Speaker:
Christopher N. Alexander
Assistant Vice President, Federal Reserve Bank of Atlanta

Proposal 133
ACH Risk Management: Where Are We Now & Where Are We Going?

It has been two years since NACHA first introduced its comprehensive risk management framework that resulted in a series of initiatives. What has happened, and what still needs to happen? This session provides information on increasing the risk management focus of the entire NACHA membership -- from rules changes to best practices, to looking at cross-channel risk. Find out what it takes to navigate the changing environment of ACH payments.

Speakers:
Peter Hohenstein CCM
Senior Vice President, Bank of America

Roy C. DeCicco CCM
Managing Director, JPMorgan Chase

Jeanette A. Fox AAP
Senior Director, Risk Investigations & Services, NACHA - The Electronic Payments Association

Proposal 142
ACH Network Evolution: Infrastructure & Quality

The payments industry is changing. As more financial institutions become image-enabled and as consumers continue to move towards using debit cards as a primary payment mechanism the industry must consider how the ACH Network must evolve to maintain its attractiveness. Will we reach a point where check conversion and image exchange volume level off? Have we reached the midpoint of check imaging and are we moving in the direction of all electronic payment options? What impact will new ACH applications and pilots and plans for B2B payments have on the future? Innovation is remaking the payments industry, but how do financial institutions choose among the different payments strategies and platforms to maximize the opportunity? How does the industry feel about the quality of the ACH Network? What steps can and must be taken to ensure the ACH Network remains a sound, safe and attractive payment option? What works and what could be improved? Listen to a panel of ACH industry leaders discuss the challenges that the Network faces, and what measures are being pursued through NACHA to address ACH Network infrastructure and quality.

Speakers:
Rossana F. Salaris AAP
Senior Vice President, Electronic Payments Network

Michael Herd
Managing Director, Network Rules, NACHA - The Electronic Payments Association

Richard W. Burke Jr. CCM
Senior Vice President, Commerce Bank

Jim McKee
SVP, Retail Payments Office, Federal Reserve System

Proposal 171
Operating Without a Safety Net: Tips for RDFIs

As an RDFI operating in compliance, you can rely on the NACHA Operating Rules and related regulations designed to protect you. But what happens when there is not a rule, law or regulation that specifically addresses a situation? This session provides considerations and best practices through case studies to help ensure your financial institution makes the best decisions. Attendees are encouraged to share scenarios in this interactive session.

Speakers:
Meg Prieur AAP
Education & Training Manager, The Payments Authority, Inc.

Gina D. Carter AAP
Director, Education, EastPay, Inc.

Proposal 181
Making Your ACH Process Bulletproof: Fraud Prevention Best Practices

Fraud is an issue that is constantly being grappled with by corporations and financial institutions alike. Presenters in this session review best practices of how banks and corporations can work together to prevent fraud, mitigate risk and ensure that the ACH system is utilized in the most effective manner. Presenters also review the mechanisms that banks utilize to combat fraud, including return item validation reporting, debit blocking, positive pay and UPIC. A case study is presented that takes a detailed look at the measures that corporations can take to prevent fraud from being introduced into the Network including upfront validation, enrollment and authorization.

Speakers:
Tim Smallow
FVP, Treasury, Washington Mutual

Karen Urbanovsky CRP
Managing Director, ACH Operations, JPMorgan Chase

David K. Vogt CTP
Treasury Operations Manager, PAYCHEX, Inc.

Proposal 189
Impact of the Network Enforcement Rule

Presenters in this session focus on the Network Enforcement Rule passed in November 2007 and how it expands NACHA's risk and enforcement mechanisms to address issues involving excessive numbers of unauthorized entries. The overall benefits to the Network and its participants are discussed. Attendees learn how NACHA's risk management department identifies participants that may be posing harm to the ACH Network and what steps must be taken to avoid the initiation of a Rules enforcement proceeding. Case studies illustrating the current and future effectiveness of NACHA's risk and enforcement efforts are also examined.

Speakers:
Lorie J. Nash AAP
Senior Director, Compliance & Risk Management, NACHA - The Electronic Payments Association

Jennifer Kirk AAP
Director, Training, Payments Central

Proposal 233
Connection Between ACH Fraud & Threats to Online Banking

In late 2006 and early 2007, the majority of domestic financial institutions complied with the FFIEC guidance and locked down the login portion of their online banking portals. Simultaneously, many noticed fraud perpetrated against select portions of their online banking sites, specifically involving ACH transfers, was on the rise. In an effort to protect themselves and their customers against ACH transfer fraud, financial institutions have had to balance between protecting these activities and encouraging their customers to continue using their online banking systems. Presenters in this session explore specific cases of ACH fraud perpetrated against financial institutions and describe mechanisms for protecting against this sophisticated form of financial fraud.

Speakers:
Joram Borenstein
Senior Product Marketing Manager, RSA, The Security Division of EMC

Bobbie Mecalo
Strategic Initiatives Manager, Jack Henry & Associates

Proposal 295
Improve Your ACH Odds: Techniques to Reduce Exceptions

How good are your ACH validation methods? What would be the value to your organization of a substantial drop in exception items? As the volume of ACH transactions continues to rise, the need for better verification methods becomes increasingly important in order to reduce the number of returns, remove funding delays, limit fraud, minimize costs and improve customer satisfaction. This case study presents the real-world results of applying multi-layered validation techniques to minimize exception items.

Speakers:
Kelly Dizon
Director, Cash Application & Payment Solutions, Qwest Communications

Andy Orcino
Finance Manager, Accounts Receivable, Qwest Communications

Robert E. Wilson CTP
Chief Operating Officer, BillMatrix Corporation

Proposal 302
Mitigating Risk Between ODFIs, Originators & Third-Party Processors

Relationships and responsibilities among ODFIs, Originators and Third-Party Processors may seem straight forward at first glance, but complex regulations and guidelines make it difficult to differentiate who owns the consumer relationship at various points along the way and how effectively each party passes information through the ACH process. That is why it is critical to understand the chain of events that connect the consumer to the processes between the ODFI, Originator and Third-Party Processors. Presenters examine how your organization can mitigate risk by knowing how your counterparts manage payments processing, and how you can work together to better know your customer.

Speakers:
Steven E. Bernstein
Vice President, JPMorgan Chase

Karen Brewster
Manager, Treasury Projects, Chrysler Financial

Patricia Frazier
VP, Industry Relations, Western Union

Proposal 330
EBIDS Transaction Report: Piloting Bill Delivery & Payment

NACHA's EBIDS is live, and transactions are now flowing between participants. In EBIDS, billers send ebills and receive corresponding credit payments via the ACH. There are many "firsts" for the ACH with EBIDS, with the launch of successful transactions, the service has now: (1) processed consumer ebill enrollment requests; (2) delivered bill information; (3) transmitted XML formatted data; and (4) linked financial institution and biller information systems via a single sign-on process, all through the ACH. This session will review the requirements for enrollment, bill presentment, and payment. Panelists will relate their experiences to date with EBIDS, and also discuss their motivations and expectations for participating, providing biller, financial institution, and directory provider perspectives.

Speakers:
Rob Unger AAP
Senior Director, Network Services, NACHA - The Electronic Payments Association

Angeline DePauw
Director, Electronic Payments, Verizon Communications

Christopher Huppert
Senior Vice President, Wells Fargo

J. Michael Taipale AAP
Senior Payments System Consultant, Federal Reserve Bank of Cleveland

Proposal 335
New ACH Regulatory Requirements: Are You Ready?

Now that the NACHA Operating Rules amendments for the International ACH Transaction (IAT) entry have passed and an implementation date set, has your institution started to prepare for March 2009? Is your software provider taking steps to distinguish those transactions that must be classified as IAT entries and are you familiarizing yourself with the new ACH Record formats? Have you assessed what areas of your organization and what business processes will be affected? Speakers in this session offer a detailed overview of the changes to the Rules, including discussions on the format and the definition of an International ACH Transaction -- the new definition goes beyond what were formerly known as cross-border entries -- and an examination of participant impact.

Speaker:
Priscilla Holland AAP, CCM
Senior Director, International Programs, NACHA - The Electronic Payments Association

Proposal 340
Secure Vault Payments - A New Way of Doing Business Online

With the use of alternative payments rapidly growing, NACHA's Secure Vault Payments (SVP) product provides an exciting opportunity for financial institutions to meet the needs of both consumer and business customers. SVP enables consumers to easily make purchases and pay bills online utilizing the ACH network, and is set to launch in early 2008. Attend this session to hear the latest about SVP, the launch, current implementations, and how the SVP network will grow throughout 2008.

Speakers:
Samantha Carrier
Senior Director, Advanced Payments Solutions, NACHA - The Electronic Payments Assoc.

Spencer Chesman
Founder & CEO, iGourmet.com

Jeffrey Lewis
President, Metavante Corporation

Proposal 348
Pay It Green

Consumers are making choices based on the environmental impact of a company and a product. Receiving electronic statements and bills and making electronic payments offers safe, reliable and "green" benefits to the consumer. The Pay It Green Alliance is comprised of the leading banks and billing processors to educate consumers about the environmental benefits of choosing to take the paper out of their financial statements, household bills and payments. Hear about the project framework, actionable outcomes, and what comes next in the Pay It Green movement.

Speakers:
Jack Lamey AAP
Manager, Finance, Qwest Communications

Craig Vaream
Managing Director, JPMorgan Chase

Stuart Williams
Director, CheckFree Payment Services, CheckFree, now part of Fiserv

Proposal 352
Examining Payments: What do Examiners Expect?

"Your Board of Directors must take action to ensure that risk management practices keep pace with the bank's new and increased usage of payment systems." While examiners may not communicate that to your board, payment systems are definitely on their radar screen and attracting increased scrutiny. In this session, you will gain insights into current and prospective regulatory expectations and learn how bank examiners might view the risk in your payments activity. An OCC examiner will build on the agency's ACH risk management expectations by including examination experiences, best practices, and ongoing policy initiatives addressing ACH, remote capture, merchant oversight, and other current payment issues.

Speaker:
Carter Messick
Lead Information Technology Expert, Office of Comptroller of the Currency

Proposal 354
Managing Third-Party Credit Risk: It's Not Just About the Money

Third-Party Sender relationships are increasing and the regulatory sector has begun to focus on ODFI credit underwriting of these parties. Some financial institutions do not realize they even have these types of relationships until they are audited, experience a monetary loss or receive a Rules Violation. As an ODFI, do you examine Originator disclosures/authorizations when a Third-Party Sender is utilized? Do you know what types of transactions the Originator is sending through the Third-Party Sender? Attendees learn how to develop and manage an effective underwriting process of a Third-Party Sender by identifying a Third-Party Sender as defined by the NACHA Operating Rules; establishing guidelines of acceptance based not only on credit worthiness but on the type of business; and training the credit/risk group within your organization to understand the implications of ACH processing on credit/risk practices. Hear a community bank, a Regional Payments Association, and third-party service provider discuss the challenges of underwriting a Third-Party Sender and how their experiences taught them a valuable lesson about not only knowing their customer, but knowing their customer's customer.

Speakers:
Dana Peace Bianculli AAP
National Account Manager, MoneyGram International

Kim A. Bruck AAP
VP, Risk Management, PaymentsNation

Houri Wartanian AAP
VP, Director of Electronic Payments, National Bank of California

Proposal 398
Turn Your Luck Around

In this session you hear from an ACH expert and a practitioner on the reversal of payroll credits. What are the ACH rules? Does your company comply? What hurdles may the corporate practitioner need to overcome when reversing payroll credits?

Speakers:
Mary Kate Cole AAP
Vice President, Upper Midwest ACH Association

Dee Nelson
Payroll Manager, Afognak Native Corp, Alutiiq LLC

Proposal 402
Emerging Threats to Compliance: Recognize the Red Flags

On-going compliance issues continue to impact not only ACH operations, but the entire financial institution as well. This concurrent session reviews: the operational implications arising out of the recently released "interim policy" covering date breach notifications; the utilization of the Suspicious Activity Report (SAR) and the SAR "expectations" imposed on ACH operations; and highlights the operational implications arising from the regulations covering the written program to detect, prevent, and mitigate identity theft. Attendees will gain a better understanding of the subject matter, the various ramifications from such, and what to do to achieve compliance.

Speaker:
Mark W. Dever AAP
Senior Consultant, Professional Bank Services, Inc.

Proposal 422
Marketing Electronic Payments Toolkit

You've attended a variety of PAYMENTS sessions and absorbed a wealth of information. This session completes the circle by providing realistic "how-to" tips and tools so you can channel your new-found knowledge, implement new ideas, and maximize the reach of your electronic payments services. Attendees gain a fresh perspective on why marketing electronic payments is of strategic importance for both your financial institution and your customers.

Speakers:
Deborah Matthews AAP
Director of Sales Support, Jack Henry & Associates/ Profit Stars

Susan L. Robertson AAP
Assistant Vice President, Federal Reserve Bank of Atlanta

Proposal 464
Preventing Fraud with Identity to Account Matching: Applications Across the Enterprise

With the continuing rise in electronic payment methods, such as eCheck payments and TEL debits, the ability to easily verify whether or not people making payments are authorized to transact on associated checking accounts is becoming increasingly critical. Identity to account matching, when combined with account verification, offers numerous fraud prevention benefits across the entire financial services enterprise, in retail, card, corporate and treasury management, automated clearinghouse (ACH) operations and online banking. This session will cover the various applications of account verification with identity to account matching and its direct effects on decreased fraud losses, increased revenue, enhanced customer service and reduced costs.

Speakers:
Russ Chacon
SVP, Business Development, Early Warning Services, LLC

Brian Dearle
Vice President, Wells Fargo

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