Full Payments Institute Schedule

Sunday, July 21

HOW TO WIN AT TPI

Lecture Hall
12:00 PM-12:15 PM

Course description coming soon

Faculty to be announced

INTRODUCTION TO THE U.S. PAYMENTS ECOSYSTEM

Lecture Hall
12:15 PM-1:30 PM

This opening lecture introduces students to the U.S. payments system and explains how payments work within and across channels through various participants. Topics covered include ACH, wire, check, card, cash and treasury management. Networks, nuances, rules, as well as participants’ roles and responsibilities are also discussed. Students learn how payments move, what regulatory bodies affect each payment type, and how payments clear and settle. This level-setting course gives students a firm foundation about the payments ecosystem.

Richard R. Oliver
Independent Consultant

ESSENTIALS OF THE ACH NETWORK PART I

AAP Prep School of Study | General Payments School of Study
1:45 PM-3:45 PM

This course examines the requirements of the annual ACH audit, including both the operational and risk assessment guidelines. It also provides students with necessary information and insights to effectively perform both the ACH and risk assessment audits and to monitor compliance with the Nacha Operating Rules and other regulations. Gain an understanding of the functions that need to be audited, explore where noncompliance may represent increased risk, and assess potential liabilities.

Gai Craig, AAP, CTP
Executive Vice President, Association Services, PaymentsFirst Inc.

RISK FOR ALL PAYMENT TYPES

APRP Prep School of Study | AAP Prep School of Study | Payments Risk & Compliance School of Study
1:45 PM-3:45 PM

This course introduces students to foundational risk management principles in the payments industry. The instructor discusses risk management across ACH, check, wire transfer, and card payment channels, as well as disaster recovery and contingency planning. Students learn core components of enterprise risk, such as risk management life cycles, key terms, and risk mitigation business drivers.

Faculty to be announced

COMPARATIVE PAYMENT SYSTEMS

General Payments School of Study | AAP Prep School of Study | APRP Prep School of Study
1:45 PM-3:45 PM

There is no need to get lost among the different payment systems. Faculty guide you through these systems in an interactive discussion that provides a greater understanding of the comparative benefits and uses of these payment methods. Students also gain a working knowledge of the governing rules, laws and regulation, and much more.​

Sandy Hounsome, AAP, APRP, NCP
Vice President, Education, NEACH

ESSENTIALS OF THE ACH NETWORK PART II

AAP Prep School of Study | General Payments School of Study
4:00 PM-5:30 PM

Students gain a deeper understanding of complex concepts and nuances in the Nacha Operating Rules that relate to payment origination and receipt, risk management, rules, compliance, enforcement and exception processing. Faculty explores operational, legal and business aspects of the Rules, and offers insights into best practices, paying special attention to warranties, liabilities and responsibilities surrounding ACH participation. Students also learn to draw distinctions between commercial and consumer considerations, explore ODFI and RDFI perspectives, and discuss the use of third parties.

Gai Craig, AAP, CTP
Executive Vice President, Association Services, PaymentsFirst Inc.

NEW! WIRES: FUNCTIONALITY & RISK STUDY

APRP Prep School of Study | AAP Prep School of Study | General Payments School of Study
4:00 PM-5:30 PM

This course introduces students to the primary wire transfer systems in the U.S. – the Federal Reserve Bank’s Fedwire Funds Transfer System and the Clearing House Interbank Payment System (CHIPS). Topics discussed include the role wire systems play in high-value, urgent payments and how these systems interplay with other Real-Time Gross Settlement (RTGS) systems and the SWIFT international financial messaging network. Students gain an understanding of the key attributes, capabilities, uses and developments in wire transfers, including the possible impact of faster payment mechanisms to this legacy system. Risk mitigation and detection methods are also reviewed. 

Steve Wojciechowicz
Director, Head of Product Governance and Risk, Americas, Deutsche Bank Trust Company Americas

EXAMINING RISK FROM THE BUSINESS PERSPECTIVE

Payments Risk & Compliance School of Study | APRP Prep School of Study
4:00 PM-5:30 PM

Businesses face varying levels of financial risk on a daily basis. In this course, four broad risk categories of Market Risk, Credit Risk, Liquidity Risk and Operational Risk will be explored from the perspective of businesses. There will be an emphasis on Liquidity Risk and Operational Risk touching on fraud risks, financial institution relationship management, vendor risks, internal procedural risks and funding risks.

Ruth A. Harpool, AAP, APRP, CTP
Managing Director, Treasury Operations, Indiana University

Monday, July 22

NEW! APIS & BLOCKCHAIN: EXLPORING POTENTIAL IMPACT TO PAYMENTS

Lecture Hall
8:30 AM-9:45 AM

This lecture hall examines APIs and blockchain technology and the impacts to payments of each. Application programming interfaces (APIs) have proven their value across many industries for a number of years now, allowing for a model of smart integration and seamless experiences. The pendulum for this model now swings towards banking, with services ranging from bank account management to fraud prevention via real-time payment validation. This course introduces the concepts of APIs, how they might be used in the payments world and what Nacha and industry stakeholders are doing to advance their usage. The second part of the course examines blockchain technology and how the nature of blockchain challenges the notion of a central trusted authority that is inherent in online transactions today with attributes that some say democratizes the marketplace. As financial institutions and others seek to apply blockchain technology in new ways, the future will be quite interesting. Will it revolutionize the marketplace?

Peter Tapling
Principal PTap Advisory

Les Smith
Senior Sales Executive, Fiserv

STANDARD ENTRY CLASS CODES 101

AAP Prep School of Study | General Payments School of Study
10:00 AM-11:30 AM

Standard Entry Class (SEC) Codes are not one size fits all when it comes to the Nacha Operating Rules that govern them. There are different requirements for SEC Codes regarding the specifics of the validity of each code, time frames, authorization requirements, and liabilities. Improper coding can result in a major headache for your organization. This interactive class provides an overview of SEC Codes to help you prepare to take the AAP exam, and help your organization avoid compliance issues in a fast-paced setting.

Jennifer Kirk, AAP
Vice President, Education, EPCOR

PAYMENTS REVOLUTION PART I: TECHNOLOGY

Payment Innovations & Technologies School of Study
10:00 AM-11:30 AM

The continuously evolving payment capabilities of smartphones, and the development of touchless devices such as VISA’s payment ring and Amazon Alexa, have demonstrated their consumer appeal. The person-to-person (P2P) space is also giving rise to greater consumer purchasing power with companies like Facebook, PayPal, Venmo, Google and Square, and now with the FI-supported Zelle upping the payments ante. This introductory course explores the interconnectivity of the technology surrounding the payments revolution and provides insight into how your organization can adopt some of these capabilities to benefit both you and your customers.

Steve Wojciechowicz
Director, Head of Product Governance and Risk, Americas, Deutsche Bank Trust Company Americas

WHO WANTS TO BE ACCREDITED? - MONDAY

AAP Prep School of Study | APRP Prep School of Study
11:45 AM-12:15 PM

Hungry to be an accredited? If so, be sure to grab your lunch and join your fellow aspiring AAPs and APRPs for this interactive event. Board of Regents members focus on exam preparation tips and provide a forum for AAP and APRP candidates to ask questions about subject matter covered in the courses they attended each day. Students who have registered for or are considering sitting for the AAP or APRP exam are encouraged to attend. These daily classes vary in content, so you don’t want to miss either one. Seating is limited to the first 45 students.

TPI Board of Regents Members

PAYMENT SYSTEMS REGULATIONS

AAP Prep School of Study | Payments Risk & Compliance School of Study
12:45 PM-2:45 PM

This class introduces students to the so-called “alphabet soup” of laws and regulations that govern payments. The purpose and scope of applicable laws and regulations are explored, as well as how they are administered and enforced. The course also examines how they intersect with private-sector operating rules. Students leave this course with reference tools important for any subsequent courses.

Faculty to be announced

PUTTING FFIEC GUIDANCE INTO PRACTICE

AAP Prep School of Study | Payments Risk & Compliance School of Study
12:45 PM-2:45 PM

In addition to ensuring compliance with the various Federal Financial Institution Examination Council (FFIEC) guidance, including the most recent Cybersecurity Assessment, financial institutions are required to conduct IT/IS audits, ACH risk assessments, GLBA audits, in addition to other obligations. Instructors in this course will help students understand the purpose and scope of the guidance and required assessments, and help you determine if there are efficiencies to be gained rather than repeat testing.

Jessica Perkins, AAP
Third Party Risk Manager, Central Payments Division Central Bank of Kansas City

PAYMENTS REVOLUTION PART II: PAYMENT EXPERIENCE

Payment Innovations & Technologies School of Study
12:45 PM-2:45 PM

Building upon the technologies discussed in Part I, this course provides a deep look into the changing face of commerce, and how it directly correlates to evolving technology. With apps like Uber automatically processing your fare with the card on file, and Starbucks allowing you to place an order and pay before getting to the coffee shop, merchants are completely changing the consumer payment experience, especially for those offering reward programs. In a world where faster has become a way of life, these enhancements are winning consumers over in the user experience arena. Attend this class to understand how e-commerce and data contextualization have evolved, as well as how better in-person payment experiences are affecting consumer and business relationships.

​Faculty to be announced

PAYMENT SYSTEMS REGULATIONS

AAP Prep School of Study | Payments Risk & Compliance School of Study
12:45 PM-2:45 PM

This class introduces students to the so-called “alphabet soup” of laws and regulations that govern payments. The purpose and scope of applicable laws and regulations are explored, as well as how they are administered and enforced. The course also examines how they intersect with private-sector operating rules. Students leave this course with reference tools important for any subsequent courses.​

Faculty to be announced

THE INS AND OUTS OF EXCEPTION PROCESSING

AAP Prep School of Study | Payments Risk & Compliance School of Study
3:15 PM-4:45 PM

This course helps students understand and address key exception situations for ACH, checks, wire and card transactions faced by financial institutions and their customers. Students discover what constitutes an exception and explore possible causes of and resolutions to common issues.

Michele Barlow, AAP, NCP
Vice President, WACHA - The Premier Payments Resource

COMPLIANCE LINES OF DEFENSE

Payments Risk & Compliance School of Study | APRP Prep School of Study
3:15 PM-4:45PM

Internal monitoring and compliance testing represent two lines of defense for financial institutions and Originators. Students in this course learn how to effectively manage these lines and comply with ever-changing compliance requirements while gaining a deeper understanding of what exactly it is compliance departments are responsible for handling.

Elizabeth A. Cronenweth, AAP, CTP,
SVP, ACH Segment Manager, Huntington National Bank

XYZS OF APIS

Payment Innovations & Technologies School of Study
3:15 PM-4:45 PM

This course examines cloud computing and how APIs factor in to the internet of things (IoT). Also discussed is how APIs differ between local, web and program and why design and data structure are important.

Kathy Levin, AAP
Senior Director, Strategic Payments Analyst, Nacha

Les Smith
Senior Sales Executive, Fiserv

Tuesday, July 23

INDUSTRY UPDATE: FASTER PAYMENTS STATE OF THE MOVEMENT

Lecture Halls | General Payments School of Study
8:30 AM-9:30 AM

Same Day ACH, Real-Time Payments, Zelle and other faster payment options continue to expand, and many of us feel like we are on information overload. Making decisions on where to go with faster payments can be baffling, whether you are a financial institution or corporate practitioner. Speakers lay out the fundamentals of faster payments and the role Nacha and the Payments Associations play in the faster payments education space as well as the efforts of the Fed, The Clearing House and other market influencers.

Faculty to be announced

TOPICS IN REGULATION: REGULATION E

AAP Prep School of Study | Payments Risk & Compliance School of Study
9:45 AM-11:00 AM

Faculty provide a look into The Electronic Funds Transfer Act and Regulation E. Students learn the purpose of the regulation, requirements related to ACH, ATMs and disclosures, as well as review the Regulation, the official Staff Commentary and the Act itself.

Michele Barlow, AAP, NCP
Vice President, WACHA - The Premier Payments Resource

Duncan Douglas
Partner, Alston & Bird LLP

NEW! CHECKS: FUNCTIONALITY & RISK STUDY

APRP Prep School of Study | General Payments School of Study
9:45 AM-11:00 AM

Although the use of electronic payments is ascending, the use of checks – whether paper or image – continues to exist. This course explores different types of negotiable instruments and the products and systems that support them, such as Remote Deposit Capture (RDC), other mobile options and corporate availability for those organizations to keep up with these advancements. Students gain an understanding of the key attributes, life cycles, capabilities, uses and developments in checks and images, including the possible impact of faster payment mechanisms to this legacy system. Risk mitigation and detection methods are also reviewed.

Sandy Hounsome, AAP, APRP, NCP
Vice President, Education, NEACH

SURVEY OF CARD PRODUCTS & CLEARING

General Payments School of Study | APRP Prep School of Study
11:15 AM-12:30 PM

A thorough examination of card networks helps students gain a comprehensive understanding of card-based payments and build a foundation for subsequent card-based concepts. Basic definitions and terms are discussed, as are card-based payment statistics and their impact on the payments industry, examining how business models are changing with regard to emerging risks and fraud, technology and regulation. Faculty discusses how these impact business lines, relationships, decision making and behavior.

Jennifer Stadler, CPP
Senior Director, Education and Communication, PaymentsFirst, Inc.

CONCEPTS OF TREASURY MANAGEMENT

General Payments School of Study 
11:15 AM-12:30 PM

Treasury and cash management are central to corporate payments. Understanding the principles and tools of both is critical. Students delve into the reality of using treasury management services in today's environment, and learn about current trends and developments. Global treasury issues and considerations, fraud prevention, and the risks associated with some services are also addressed, as are the benefits of having a Certified Treasury Professional (CTP) on staff.

Elizabeth A. Cronenweth, AAP, CTP
SVP, ACH Segment Manger, Huntington National Bank

Tristan Thompson
SVP, Payments Group Manager, Bank Product, UMB Bank, N.A.

THE IMPACT OF DISRUPTORS

Payment Innovations & Technologies School of Study
11:15 AM-12:30 PM

EMV, Bluetooth, QR codes, Venmo, WeChat, Apple Pay, blockchain. It seems like a new innovation is introduced every day. How do you know what the next big thing will be, and how should your organization prepare for what's coming while integrating existing offerings? In this course, learn how payments are no longer business as usual and why the industry must consider how to do business differently in the face of ever-expanding entrants into the payments ecosphere.

Faculty to be announced

VIRTUAL CURRENCY INVESTIGATIONS:  FEAR NOT THE BLOCKCHAINS

Payment Innovations & Technologies School of Study
12:15 PM-1:45 PM

Cryptocurrencies such as Bitcoin have become an alternative and decentralized payment rail for sophisticated organized crime groups to facilitate criminal activity including international money laundering.  As financial institutions and their customers become increasingly involved in this payment system, it’s critical that they understand the underlying technology and how to investigate it so that they can remain compliant with international AML regulations. Students come away with a solid working knowledge of what blockchain technology is, how it's leveraged in criminal activity such as money laundering, and how to successfully investigate it for compliance and criminal investigation purposes.

Eric Huber
Vice President of International & Strategic Initiatives, National White Collar Crime Center

WHO WANTS TO BE ACCREDITED? - TUESDAY

APRP Prep School of Study
12:45 PM-1:15 PM

Still hungry to be an accredited? If so, be sure to grab your lunch and join your fellow aspiring AAPs and APRPs for this interactive event. Board of Regents members focus on exam preparation tips and provide a forum for AAP and APRP candidates to ask questions about subject matter covered in the courses they attended each day. Students who have registered for or are considering sitting for the AAP or APRP exam are encouraged to attend. These daily classes vary in content, so you don’t want to miss either one. Seating is limited to the first 45 students.

TPI Board of Regents Members

TOPICS IN REGULATION: UCC 4A

AAP Prep School of Study | Payments Risk & Compliance School of Study
1:30 PM-3:00 PM

Article 4A of the Uniform Commercial Code requires compliance from financial institutions and corporations, and their business models could be challenged by noncompliance with the obligations defined under the Code. Students gain an overview of the Article, an understanding of how the UCC relates to the Nacha Operating Rules, and the significance to financial institutions and their corporate clients.

Paul A. Carrubba
Of Counsel, Adams & Reese, LLP

ENTERPRISE RISK MANAGEMENT

APRP Prep School of Study | Payments Risk & Compliance School of Study
1:30 PM-3:00 PM

The ability to understand, control and articulate risk levels in pursuit of business strategies and accountability for risks taken resonates with stakeholders when it comes to expressing confidence in an organization. This introductory level course exposes students to the basics of enterprise risk management (ERM) from a financial institution perspective. ERM topics covered include identifying, reporting and controlling risks, and the progress being made in the financial world when it comes to ERM.

Elizabeth A. Cronenweth, AAP, CTP
SVP, ACH Segment Manager, Huntington National Bank

Additional faculty to be announced

BUSINESS CONTINUITY PLANNING: ARE YOU PREPARED?

APRP Prep School of Study | Payments Risk & Compliance School of Study
1:30 PM-3:00 PM

Over the last several years the U.S. has seen hurricanes, flooding and blizzards that have all changed the payments landscape in the way financial institutions, corporations and government entities react to crises. What processes and contingencies have been implemented in the years since these events? Learn what you should and must do to ensure that you are not the weakest link. With your organization’s reputation and business vitality at risk, having a plan in place is critical to your organization properly reacting to natural disasters and other emergencies.

Nell Campbell-Drake, AAP
Vice President, Federal Reserve Bank of Atlanta

TOPICS IN REGULATION: THE GREEN BOOK

AAP Prep School of Study | Payments Risk & Compliance School of Study
3:15 PM-4:30 PM

Government payment rules differ from the Nacha Operating Rules in ways that could affect a financial institution’s liability. This course helps students learn how to limit their institution’s liability by providing broad insight into such differences. Topics include the federal government’s mandate of Direct Deposit via ACH for all benefit payments; how federal rules differ from the Nacha Operating Rules; how to enroll an account holder to receive government payments; and how to handle government reclamations and reports of nonreceipt items. The instructors also review the handling of government returns, DNEs and NOCs, and possible liability for government payments posted in error.

Sandy Hounsome, AAP, APRP, NCP
Vice President, Education, NEACH

USING ISO 20022 TO MODERNIZE PAYMENT FORMATS

APRP Prep School of Study | Payments Risk & Compliance School of Study
3:15 PM-4:30 PM

To better enable transactional banking across all geographies, high-value, low-value and real-time payments systems from around the world are adopting ISO 20022. ISO 20022 has many uses, including leveraging the format to better enable emerging payment types. Students learn the capabilities of ISO 20022 and hear about the efforts of industry stakeholders, including Nacha and the Federal Reserve, in the transformation of the standard.

Faculty to be announced

STRATEGIES FOR MARKETING & IMPLEMENTING PRODUCTS: SHARK TANK EDITION

General Payments School of Study 
3:15 PM-4:30 PM

Making the decision to offer a new product or service is merely the first step on a long road. Determining the features and benefits of the product is essential, but selling the product is the key to its success. Students learn to examine the steps for product and service implementation while examining key attributes of marketing strategy and how to take advantage of tools available to assist in delivering this product to the organization. This interactive course provides examples of products ready for implementation, and students will have the opportunity to work together to build a rollout plan and propose it to see if the product would be sold to a shark!

Elizabeth A. Cronenweth, AAP, CTP
SVP, ACH Segment Manger, Huntington National Bank

Jennifer Kirk, AAP
Vice President, Education, EPCOR

Wednesday, July 24

NEW! THE PSYCHOLOGY OF PAYMENTS

Lecture Hall
8:30 AM-9:45 AM

Speed, information, security and certainty are all attributes to be considered when selecting a payment method from the “big four” payment systems of ACH, cards, checks and wires. Yet new entrants to the payments ecosystem, including RTP®, Zelle, ApplePay, Venmo and others offer certain aspects of these attributes as well. This course examines the five stages of payment decisions – denial, anger, bargaining, depression and acceptance – and how to use each step in the cycle to overcome objections and forge the right payments path.

Jane E. Larimer
Chief Executive Officer & General Counsel, Nacha

DO YOU REALLY UNDERSTAND THE Nacha OPERATING RULES?

AAP Prep School of Study | General Payments School of Study
10:00 AM-11:30 AM

Do you follow the Nacha Operating Rules to the letter all the time? Does your organization have processes in place that, when compared to the Rules, might make sense for your organization but could be considered a rules violation? This interactive course looks at some processes that walk a fine line between compliant and noncompliant. Using examples submitted anonymously from other students and from real-life audit findings, students come away with an understanding of why the Rules are written as they are and how the application of the Rules may vary. Students interested in attending this class will have the opportunity to submit questions prior to TPI.

Joseph Casali, AAP, NCP
Senior Vice President, NEACH

UNDERSTANDING THIRD PARTY RELATIONSHIPS

Payments Risk & Compliance School of Study | APRP Prep School of Study
10:00 AM-11:30 AM

What are third parties? Updates to the Nacha Operating Rules revised the definition and clarified the roles of Third-Party Senders. However, uncertainty may still exist around payment intermediaries and their various roles in the ACH Network. Faculty take students on a deep dive into what classifies a Third-Party Sender as such, including guiding them through different payment scenarios outlining who third parties are, what role they play, the risks that need to be considered, and when the definition applies to these ACH participants.

Faculty to be announced

WHO WANTS TO BE ACCREDITED? - WEDNESDAY

AAP Prep School of Study | 11:45 AM-12:15 PM

Hungry to be an accredited? If so, be sure to grab your lunch and join your fellow aspiring AAPs and APRPs for this interactive event.Board of Regents members focus on exam preparation tips and provide a forum for AAP and APRP candidates to ask questions about subject matter covered in the courses they attended each day. Students who have registered for or are considering sitting for the AAP or APRP exam are encouraged to attend. These daily classes vary in content, so you don’t want to miss either one. Seating is limited to the first 45 students.

TPI Board of Regents Members

NEW! STRATEGIES FOR SELECTING & ONBOARDING THIRD PARTIES

APRP Prep School of Study | Payments Risk & Compliance School of Study
12:00 PM-1:45 PM

Third party providers offer organizations many options to assist with day-to-day operations. Opting to use a third party and determining which of an organization's processes could be assumed by a vendor are considerations that must be taken into account. This course examines the steps to be taken to select a third party and how to ensure the partnership works for everyone. Students leave this course with a detailed checklist of items to consider when vetting a third party. Following this course students are encouraged to attend "Onboarding for Everyone!" to examine the process for other vendors and clients.

Faculty to be announced

ACH FILE FORMATS

AAP Prep School of Study | General Payments School of Study
12:15 PM-1:45 PM

ACH Origination begins with a properly formatted file. This course focuses on the intricacies of ACH Record Formats. Faculty takes students on a comprehensive and detailed tour of the 94 characters that comprise an ACH entry. Students also review Addenda Records and proper formatting, and examine field purposes, specific field values, and commonly experienced problems. The instructor provides tips for optimizing ACH Network participation with a command of the bits and bytes of ACH.

Joseph Casali, AAP, NCP
Senior Vice President, NEACH

AUDIT & RISK ASSESSMENTS 101

AAP Prep School of Study | APRP Prep School of Study | Payments Risk & Compliance School of Study
2:00 PM-3:15 PM

This course examines the requirements of the annual ACH audit, including both the operational and risk assessment guidelines. It also provides students with necessary information and insights to effectively perform both the ACH and risk assessment audits and to monitor compliance with the Nacha Operating Rules and other regulations. Gain an understanding of the functions that need to be audited, explore where noncompliance may represent increased risk, and assess potential liabilities.

Mary M. Gilmeister, AAP, NCP
President, WACHA - The Premier Payments Resource

NEW! ONBOARDING FOR EVERYONE!

APRP Prep School of Study | Payments Risk & Compliance School of Study
2:00 PM-3:15 PM

In 'Strategies for Selecting & Onboarding Third Parties' students learned how to select third parties. This course examines the steps that must be considered when selecting other business partners and clients. In today's climate, where KYC goes beyond knowing only your customer to KYCC (knowing your customer's customer), understanding the due diligence process required is critical. Increased scrutiny and evolving threats demand constant reevaluation of onboarding business partners. Students come away from this class with ways to help make informed decisions to benefit their organization.

Jessica Perkins, AAP
Third Party Risk Manager, Central Payments Division Central Bank of Kansas City

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