Payment Innovations & Technologies Courses

Sunday, July 22

NEW! The Impact of Disruption on Business Practices
Payment Innovations & Technologies Specialization
4:00 PM-5:30 PM | Lullwater I & II

EMV, Bluetooth, QR codes, Venmo, WeChat, Apple Pay, blockchain – it seems like a new innovation is introduced every day. How do you know what the next big thing will be, and how should your organization prepare for what's coming while integrating new existing offerings? In this course, learn how payments is no longer business as usual and why the industry must consider how to do business differently.

Faculty: Brad Smith, AAP, Digital and Emerging Payments, Capital One


Monday, July 23

Payments Revolution Part I: Technology
Payment Innovations & Technologies Specialization
10:00 AM-11:00 AM | Oak Amphitheater

The continuously evolving capabilities of smartphones, and the development of touchless devices such as VISA’s payment ring and Amazon Alexa, have demonstrated their consumer appeal, evidenced by upticks in the purchasing of these products. The person-to-person (P2P) space is also giving rise to greater consumer purchasing power with companies like Facebook, PayPal, Venmo, Google and Square, and now with the FI-supported Zelle upping the payments ante. This introductory course explores the interconnectivity of the technology surrounding the payments revolution and provides insight into how your organization can adopt some of these capabilities to your and your customers’ benefit.

Faculty: Brad Smith, AAP, Digital and Emerging Payments, Capital One
Payments Revolution Part II: Payment Experience
Payment Innovations & Technologies Specialization
11:15 AM-12:15 PM | Oak Amphitheater

Building upon the technologies discussed in Part I, this course provides a deep look into the changing face of commerce, and how it directly correlates to evolving technology. With apps like Uber automatically processing your fare with the card on file, and Starbucks allowing you to place an order and pay before getting to the coffee shop, merchants are completely changing the consumer payment experience, especially for those offering reward programs. In a world where faster has become a way of life, these enhancements are winning consumers over in the user experience arena. Attend this class to understand how e-commerce and data contextualization have evolved, as well as how better in-person payment experiences are affecting consumer and business relationships.

​Faculty: Peter Tapling, Chief Commercial Officer, Head of Industry Relations, Spring Labs
NEW! Don't Let Fraudsters Compromise Your Business (Email)
Payments Risk & Compliance School of Study
1:30 PM-2:30 PM | Lullwater III-V

Are your clients falling victim to Business Email Compromise or Vendor Impersonation Fraud schemes? Both the FBI and Association of Financial Professionals report that businesses are falling victim more frequently to these types of schemes. Your clients can be tricked into sending payments to a fraudster in a way that may make the funds unrecoverable. Faculty in this course share information on what BEC may look like, how to recognize it and how to mitigate losses.

Faculty: Jane E. Larimer, Chief Operating Officer & General Counsel, NACHA - The Electronic Payments Association
               Jen Wasmund, AAP, CTP, NCP, Enterprise Risk Manager, Capital One

Tuesday, July 24


Understanding the Internet of Things
Payment Innovations & Technologies Specialization
10:00 AM-11:15 AM | Oak Amphitheater

Analysts predict the number of connected devices by 2020 will be in the 20 to 50 billion range. It is a staggering number and one needs to take notice. In a world driven by innovation and the need for speedy, constant connectivity, consumers and companies are shaping the future of all types of goods. How will the security of the device and data be managed? This introductory class dives into the differences between the “internet of things” and the “internet of payments things,” how they came about, the types of issues that could arise, how financial institutions can harness this movement, and much more.

Faculty: Hector E. Sandoval, CTP, VP, Product Line Leader, Early Warning
NEW! Mobile & Digital Banking & Payments
Payment Innovations & Technologies Specialization
11:30 AM-12:30 PM | Oak Amphitheater

Mobile and digital payments offer financial institutions, businesses and solution innovators tremendous opportunity to engage, enable and transact with customers in new ways. As new technologies, risks and players are infused into the mix, business models are evolving and customer expectations and behaviors are changing. Related business decisions are becoming even more consequential. Students in this course delve into the burgeoning mobile and digital payments ecosystem while examining concepts such as tokenization and new entrants into the mobile payments marketplace. They emerge with a solid understanding of the players, approaches and opportunities in the mobile and digital banking world.

Faculty: Peter Tapling, Chief Commercial Officer, Head of Industry Relations, Spring Labs
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