How Danone Cut Cash Application Costs by 75% using Integrated Receivables & ACH


Recorded Sept. 7, 2017 

Most receivables teams relate a rise in electronic payment volumes, including ACH, to a decline in payment acceptance costs. But, manually processing remittance from emails, email attachments, EDI files and customer websites drives up the costs of processing electronic payments.

The credit and A/R team at Danone North America faced similar challenges with a resource-intensive cash posting process. However, their team was able to automate 90% electronic payment reconciliation to realize lower payment acceptance costs while driving buyer ACH adoption.

Join this webinar to learn about the integrated receivables technology deployed by Danone North America for same-day cash posting, while improving team productivity by 75%, freeing up resources for high-impact processes in collections, credit and dispute management and reducing DDO by 55%!  

In this 60-minute webinar, Mike Pettyjohn, Director, Customer Financial Services, Danone North America, and his team explain how you could:

  • Evaluate your organization’s current effectiveness in processing electronic payments and the need for automation
  • Define the expectations from an A/R automation solution for processing electronic payments including ACH, wire and credit cards
  • Free A/R resources for credit, collections and deductions processes as a result of an integrated receivables platform
  • Cut cash posting costs by 75% while achieving 90% automation for electronic payments


Mike Pettyjohn
Director, Customer Financial Services, Danone North America

Robert Unger, AAP
Senior Director Corporate Relations and Product Management, NACHA

This event qualifies for AAP Credit.



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