Added December 13th, 2019

[Webinar] Complying with the New ACH Contact Registry


Jeanette A. Fox, AAP
Senior Director, Risk Investigations, ACH Network Risk Management
Peter D. McVey, AAP, APRP, NCP, MBA
SVP, Director of Cash Management Services
Lead Bank
Amy Morris
Senior Director, ACH Network Rules
Shelly Sipple, AAP, APRP, NCP
Director, Certifications & Continuing Education




DFI: $225 | AAP/APRP: $230 | Member: $250 | Nonmember: $340
Register For This Event

If you experience any difficulty registering, please call Nacha Member Services at 703.561.1100 to have your registration processed. We apologize for any inconvenience.


Have you ever needed to identify the right person at another financial institution (FI) immediately? Was finding that someone a daunting task? Well things are about to change. A new industry resource is coming and it is going to make locating the right person a whole lot easier.

FIs, Payments Associations, the ACH Operators and Nacha will use the ACH Contact Registry to obtain contact information more efficiently. This allows for smoother and timelier resolutions when operational or fraud and risk management issues arise.

Nacha’s voting membership recently approved an amendment to the Nacha Operating Rules requiring all ODFIs and RDFIs to register contact information for their ACH operations, fraud and risk management departments. Contact information will be stored in the ACH Contact Registry, a part of Nacha’s Risk Management Portal. The new portal will be available on July 1 and all FIs must provide information no later than Oct. 30, 2020.

Do not delay! Attend this webinar and learn how the new ACH Contact Registry impacts your organizational policies and procedures.

Gain Insight & Understanding

On this webinar, you will learn:

  • What information will be included in the Registry
  • How easily FIs can provide their contact information
  • How to use the Registry to expedite your response to possible operational or fraudulent incidents
  • Who will be permitted to use the Registry and for what reasons


This webinar is worth 1.8 AAP and APRP continuing education credits.