Assistant Director, ACH Data Analyst

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Job Summary

Date: March 2023
Department: ACH Network Administration
Status: Full-Time/Exempt
Job Reports To:
1) Senior Director, Risk Investigations, and
2) Senior Director, ACH Network Rules 

The Assistant Director, ACH Data Analyst will have two primary responsibilities:

  • Analysis of weekly ACH return data files from both ACH Operators to identify cases of elevated return rates, and determine whether to engage Nacha’s ODFI Alert Service (OAS) or more formally, the rules-based ODFI Return Rate Reporting (ORR) enforcement mechanism; and,
  • Compilation and analysis of monthly ACH volume reports, semi-annual ACH data samples, and the annual ACH volume survey of financial institutions.

Essential Functions/Core Responsibilities

  • Ensure receipt, loading, and ingestion of ACH Operator files in Nacha’s Risk Analysis Service database (RAS)
    • Once RAS processes all weekly files, review alerts in RAS for proper disposition
    • Create recommendations for informal financial institution communications based on alerts generated by RAS for the Senior Director, Risk Investigations
    • Create recommendations for formal financial institution communications based on alerts generated by RAS for the Senior Director, Risk Investigations
    • Once financial institution cases have been determined, administer case management process
    • Keep track of cases in case management process according to due dates, close cases as applicable, forward cases to Compliance Department as applicable
  • ACH Network Responsibilities
    • Volume reporting (Monthly, quarterly and annual ACH and Same Day ACH volume and dollars by Standard Entry Class (SEC) Code, Healthcare reporting, Return volume)
      • Review data reports for accuracy for staff use and Nacha website
      • Analyze and monitor for trends
    • Semi-annual ACH Operator data samples
      • Ensure delivery of, and loading of, semi-annual data samples
      • Compile and analyze selected data points and compare previous samples via database (TBD)
    • Annual ACH Volume Survey
      • Review collected data for accuracy compared to previous years activity, tabulate, and analyze results
      • Create reports – Top 50 Originator and Receiver lists, Members’ volumes, On-us volumes
    • Analysis of key industry reports
      • Monitor for the release of industry reports that may be relevant to Nacha, share the analysis with relevant staff
    • Respond to internal and external data requests

Supervisory Responsibilities
None at this time.

Required Qualifications

Knowledge, Skills & Abilities

  • Knowledge of SQL, PowerBI and Sertics strongly preferred
  • Analytic and problem-solving skills
  • Investigative nature
  • Reporting and data visualization skills
  • Excellent attention to detail
  • Excellent written and verbal skills
  • Ability to analyze, interpret, and organize large amounts of data
  • Self-starter with a well-developed aptitude for time management, leading, building, and participating in teams
  • Ability to interact with others professionally and respectfully with diverse cultural and professional backgrounds
  • Understand and contribute to the department’s strategic direction
  • Ability to embrace and apply the association’s core values
  • MS Word, Excel, PowerPoint, and Outlook proficiency
  • Knowledge of Zoom and MS Teams is needed
  • Accredited ACH Professional (AAP) or Accredited Payments Risk Professional (APRP) preferred (with prior ACH knowledge considered)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing and light lifting of boxes is required. This would require the ability to lift files/boxes, open filing cabinets and bend or stand on a stool as necessary.


Occasional business travel may be required.

Desired Additional Skills

Success Factors

The position of Assistant Director, Risk Investigations and ACH Network Rules is one that offers growth opportunities to the incumbent commensurate with demonstrated and consistent performance. The incumbent shall be able to excel in a dynamic environment with a myriad of competing priorities and demands. Beyond subject matter and functional proficiency, the successful incumbent shall demonstrate:

  • Initiative and creative problem-solving skills
  • Willingness to own responsibility for delivery of key value
  • Balance between independence/self-starter and a team player
  • Professionalism and decorum
  • Leadership inside/outside Nacha
  • Commitment to quality and focus on members/customers
Educational Requirements

Required Background / Minimum Qualifications

College degree in business, data science or equivalent work experience in the association, financial services, or technology industry, with demonstrated content, program, or project management skills. Minimum of two years’ experience in data analysis.

Application Process

If you would like to be a part of a dynamic team, please submit your cover letter and resume to

About Nacha 

Nacha governs the thriving ACH Network, the payment system that drives safe, smart, and fast Direct Deposits and Direct Payments with the capability to reach all U.S. bank and credit union accounts. More than 29 billion ACH Network payments were made in 2021, valued at close to $73 trillion. Through problem-solving and consensus-building among diverse payment industry stakeholders, Nacha advances innovation and interoperability in the payments system. Nacha develops rules and standards, provides industry solutions, and delivers education, accreditation, and advisory services. To do all of this, we rely on the heart of Nacha – our people and Core Values..

Nacha Core Values 

Nacha has had the distinct honor of being named one of the Best Places to Work in Virginia for five years in a row.

Being a team member of Nacha means adopting and living our Core Values. As the problem solvers  and consensus builders who enable payments to securely reach virtually every American, we achieve success through teamwork, commitment and innovative thinking. 

To join Nacha is to exemplify our Core Values by: not sitting on the sidelines but being doers. We don’t shy away from tough problems or long odds — we do what is right, which may not be easy. We foster curiosity and embrace learning to broaden our expertise. We are each great, but together we are better and foster a respectful, diverse and inclusive work culture. And finally, we don’t take ourselves too seriously. We bring our ‘A’ game and still have fun. We celebrate successes and have a friendly and fun work environment.

Nacha provides a competitive, comprehensive benefits package to include: Medical, Dental, Vision, Life insurance, Short- and Long-term Disability, FSA, HSA, 401k with Match, VAC/SICK/HOL, Wellness  Reimbursement and promotes a culture that encourages learning and professional development. 

Nacha is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants  for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.