Assistant Director, Virtual Events Administration

Printer Friendly, PDF & Email
Job Summary

Date: August 2022
Department: Association Services 
Status: Full-time/Exempt 
Job Reports To: Senior Director, Conferences & Meeting Management

The Assistant Director, Virtual Events Administration will be responsible for the administration of all aspects of virtual events including content administration, data entry, content coordination, vendor contacts, platform testing and UX elements. The incumbent will have experience in managing the end-to-end delivery of virtual events and will have an excellent understanding of virtual platforms, including Zoom and MS Teams, as well as significant project management experience in virtual / hybrid events and excellent organization and communication skills.


Essential Functions/Core Responsibilities

  • Contribute to relationships with virtual application companies and development of mobile apps for in-person and virtual events to ensure a smooth UX experience and sponsor requirements are met
  • Manage the development of internal elements of the platform for virtual events
  • Oversee and operate virtual events proceedings, the event platform and provide live technical help to presenters and attendees
  • Administer the post-event process including recording management, reporting and analysis
  • Maintain event recordings and other educational tools on Nacha’s learning management system (LMS)
  • Schedule distance-learning events and record and maintain library of paid and sponsored live and pre-recorded webinars
  • Organize content housed on LMS platform to prevent old, expiring information, interact with speakers to produce, record and publish content for LMS
  • Work with Nacha’s education team to create events, assist with conference session abstract collection, add session information, conference schedules, speaker information, and presentations in Nacha’s association management system (AMS) database

Supervisory Responsibilities

None at this time.

Required Qualifications

Required Background / Knowledge, Skills & Abilities

  • Ability to professionally and respectfully interact with others with diverse cultural and professional backgrounds.
  • Ability to work independently and solve problems to meet objectives, coupled with the ability to work and manage effectively as part of cross-functional teams.
  • Execute sound judgment, discretion, and professional standards.
  • Understand and contribute to the department’s strategic direction.
  • Ability to work well under pressure and maintain a high level of professionalism, exhibiting proactivity and follow through, in a dynamic and high-profile environment.
  • Superior time management and organization skills.
  • Self-starter with a well-developed aptitude for leading, building, and participating in teams.
  • Experience with virtual or hybrid events technology
  • Ability to embrace and apply the association’s core values.
  • MS Word, Excel, PowerPoint, and Outlook proficiency.
  • Knowledge of Zoom, MS Teams is required. Experience with LMS and AMS systems and virtual event platforms are highly preferred.
  • Bachelor’s Degree.
  • Two years’ experience in virtual events or 3-5 years overall event coordination and management.

Working Conditions

  • Some domestic travel is required.
  • COVID-19 vaccine required
Desired Additional Skills

Success Factors and Essential Mental Functions

The position of Assistant Director, Virtual Events Administration is one that offers growth opportunities to the incumbent commensurate with demonstrated and consistent performance. The incumbent shall be able to excel in a dynamic environment with a myriad of competing priorities and demands. Beyond subject matter and functional mastery, the successful incumbent shall demonstrate:

  • Leadership inside/outside Nacha
  • Initiative and creative problem-solving skills
  • Willingness to own responsibility for delivery of key value
  • Balance between independence/self-starter and a team player
  • Professionalism and decorum
  • Commitment to quality and focus on members/customers
Educational Requirements

Minimum Qualifications

College degree or equivalent work experience in the association, financial services, technology or education industry, with demonstrated content, program or project management skills.

Application Process

If you would like to be a part of a dynamic team, please submit your cover letter and resume to

About Nacha 

Nacha governs the thriving ACH Network, the payment system that drives safe, smart, and fast Direct Deposits and Direct Payments with the capability to reach all U.S. bank and credit union accounts. Nearly 27 billion ACH Network payments were made in 2020, valued at close to $62 trillion. Through problem-solving and consensus-building among diverse payment industry stakeholders, Nacha advances innovation and interoperability in the payments system. Nacha develops rules and standards, provides industry solutions, and delivers education, accreditation, and advisory services. To do all of this, we rely on the heart of Nacha – our people and Core Values.

Nacha Core Values 

Nacha has had the distinct honor of being named one of the Best Places to Work in Virginia for four years in a row. 

Being a team member of Nacha means adopting and living our Core Values. As the problem solvers  and consensus builders who enable payments to securely reach virtually every American, WE ACHieve  success through teamwork, commitment and innovative thinking. 

To join Nacha is to exemplify our Core Values by: not sitting on the sidelines but being doers. We don’t shy away from tough problems or long odds — we do what is right, which may not be easy. We foster curiosity and embrace learning to broaden our expertise. We are each great, but together we are better and foster a respectful, diverse and inclusive work culture. And finally, we don’t take ourselves too seriously. We bring our ‘A’ game and still have fun. We celebrate successes and have a friendly and fun work environment.

Nacha provides a competitive, comprehensive benefits package to include: Medical, Dental, Vision, Life insurance, Short- and Long-term Disability, FSA, HSA, 401k with Match, VAC/SICK/HOL, Wellness  Reimbursement and promotes a culture that encourages learning and professional development. 

Nacha is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants  for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.