Director, ACH Network Development (Remote First)

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Job Summary

Nacha governs the thriving ACH Network, the payment system that drives safe, smart, and fast Direct Deposits and Direct Payments with the capability to reach all U.S. bank and credit union accounts.  The ACH Network Development department supports Nacha’s mission to improve and expand the use of ACH payments.  Currently, the department is focused on a Corporate Outreach Strategy that engages, educates, and obtains input from the ACH user community; the Phixius payment information network; and other standards that affect the use of ACH payments, including ISO 20022 and API standards.  The Director of ACH Network Development will support the department’s engagement and product development activities. 


Essential Duties and Responsibilities

  •  Manages internal and external resources for completion of program supported projects within established timelines.
  • Performs business analyst functions such as developing requirements and performing industry analysis.
  • Assists cultivation of key stakeholders, including corporate ACH users, payment processors, technology companies and financial service providers– and serves as relationship manager for designated customers and industry groups.
  • Manages department information resources and content, including websites, outbound communications initiatives, and related collateral.
  • Responds to inbound requests and questions related to department projects and initiatives. 


  • Internal:  Extensive contact with department senior directors, the associate managing director, and other departments within Nacha as may be required.
  • External:  Industry contact with corporate ACH community and department product prospects and customers, as well as Nacha’s membership of financial institutions and Payment Associations. 

Knowledge, Skills & Abilities

  • Excellent attention to detail with ability to manage multiple projects.
  • Excellent written and verbal skills.
  • Self-starter with a well-developed aptitude for time management, leading, building, and participating in teams.
  • Ability to interact with others professionally and respectfully with diverse cultural and professional backgrounds.

Supervisory Responsibilities

None at this time.

Working Conditions

Some domestic travel is required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This is largely a sedentary role; however, some filing and light lifting of boxes may occur. This would require the ability to lift files/boxes, open filing cabinets and bend or stand on a stool as necessary.


Required Qualifications

Required Background / Minimum Qualifications

College degree and work experience in the association, financial services, or technology industry preferred, with demonstrated content, program, or project management skills.  Minimum of 5-7 years’ experience preferably in banking industry.

Desired Additional Skills

Success Factors and Essential Mental Functions

The position of Director, ACH Network Development offers growth opportunities to the incumbent commensurate with demonstrated and consistent performance. The incumbent shall be able to excel in a dynamic environment with a myriad of competing priorities and demands. Beyond subject matter and functional mastery, the successful incumbent shall demonstrate:

  • Initiative and creative problem-solving skills.
  • Willingness to own responsibility for delivery of key value.
  • Balance between independence/self-starter and a team player.
  • Professionalism and decorum.
  • Commitment to quality and focus on members/customers.
Application Process

Nacha has the distinct honor of being named one of the Best Places to Work in Virginia for six years in a row.

Nacha provides a competitive, comprehensive benefits package to include:  Medical, Dental, Vision, Life insurance, Short- and Long-term Disability, FSA, HSA, 401k with Match, VAC/SICK/HOL, Wellness Reimbursement, and promotes a culture that encourages learning and professional development.

If you would like to be a part of a dynamic team, please submit your cover letter and resume to, attention Human Resources.

 About Nacha

Nacha governs the thriving ACH Network, the payment system that drives safe, smart, and fast Direct Deposits and Direct Payments with the capability to reach all U.S. bank and credit union accounts. There were 31.5 billion ACH Network payments made in 2023, valued at $80.1 trillion. Through problem-solving and consensus-building among diverse payment industry stakeholders, Nacha advances innovation and interoperability in the payments system. Nacha develops rules and standards, provides industry solutions, and delivers education, accreditation, and advisory services. To do all of this, we rely on the heart of Nacha – our people and Core Values.

Nacha Core Values

Being a team member of Nacha means adopting and living our Core Values. As the problem solvers and consensus builders who enable payments to securely reach virtually every American, WE ACHieve success through teamwork, commitment and innovative thinking. 

To join Nacha is to exemplify our Core Values by: not sitting on the sidelines but being doers. We don’t shy away from tough problems or long odds - we do what is right, which may not be easy. We foster curiosity and embrace learning to broaden our expertise. We are each great, but together we are better and foster a respectful, diverse and inclusive work culture. And finally, we don’t take ourselves too seriously. We bring our ‘A’ game and still have fun. We celebrate successes and have a friendly and fun work environment.

Nacha is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.