George K. Roach, Consolidated Edison Company of New York, Receives NACHA’s 2009 George Mitchell Payments System Excellence Award

Posted April, 7 2009

ORLANDO, Fla. – April 7, 2009 – NACHA – The Electronic Payments Association awarded its 2009 George Mitchell Payments System Excellence Award, the premier annual electronic billing and payments award, to George K. Roach and Consolidated Edison Company of New York for its considerable investment in promoting the benefits of e-bills and driving e-bill adoptions through Con Edison's ongoing “Go Green with e-Bills” campaign. The Award will be accepted by Roach during NACHA’s PAYMENTS 2009 conference in Orlando, Fla.

George Roach is the central credit and collections administrator of electronic billing and payment programs at Con Edison. In 1995, he developed the utility's various biller-direct electronic payment programs, which expanded in 2007 to include direct responsibility for administering Con Ed's electronic billing program. Roach is a member of NACHA's Council for Electronic Billing and Payment. He also represents Con Edison as an original member of the NACHA-formulated PayItGreen alliance.

Roach is a key leader in Con Edison's ongoing “Go Green with e-Bills” campaign, a multichannel customer educational campaign that emphasizes the environmental benefits of e-bills, provides an incentive for customers to activate e-bills. For new customers who sign up for paperless billing (e-bills), the utility donates to a nonprofit tree-planting initiative, such as the New York Restoration Project, the MillionTreesNYC campaign and the Friends of Westchester Parks Inc.

In the first seven months after Con Edison launched its green campaign, e-bill enrollment increased by more than 50 percent compared to the prior comparable period. The utility has been able to sustain considerable growth over the past four years, with an 82 percent increase in the average number of new e-bill enrollments per month since starting the campaign.

The George Mitchell Award, named after the late George Mitchell, former vice-chairperson of the Board of Governors of the Federal Reserve System and early electronic payments proponent, is presented annually to an individual or organization that has shown superior leadership in the development, implementation, or advancement of electronic payments.
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