Posted November 25, 2012
NACHA is working with Blueflame Consulting on a comprehensive study of biller use of Direct Payment via ACH. The goal of the study is to gather billers’ perspectives and satisfaction with Direct Payment, benchmark adoption and identify biller business practices. Findings will help to quantify consumer usage and trends of Direct Payment for bill payment and to understand biller perceptions of ACH payments. Direct Payment via ACH includes pre-authorized recurring or one-time debit and credit payments. The research will include representation of major biller verticals (e.g., Utilities, Telco, Insurance, Consumer credit, etc.).
If you have any questions or would like to participate in the study, please contact NACHA at firstname.lastname@example.org.