TPI On Campus Full Agenda

sunday

July 25

12:30 PM-1:30 PM

New! Anatomy of Payments

Lecture Hall

This course takes a strategic look at the physical make up of the payment from an operational, financial, and risk perspective, because not all payments are made equal for all use cases. While examining the finality of payments, how payments work and interact, operational attributes of payments and why some payment types work for one type of use case but may not work for others, faculty share ideas on how to match payment types to customer needs as a payment revenue and product strategy.

Richard R. Oliver, Independent Consultant


2:00 PM-3:00 PM

New! Economics of Payments

Lecture Hall

Payment systems drive commerce and commerce drives the economy, which in turn make payments critical to the flow of funds needed to keep the economy functioning. As technology, consumer needs and behaviors, and the regulatory environment evolve, the payment systems in the U.S. have been reinventing themselves as well. This course examines the underlying economics of payment systems along with the network effects on those systems.

Brian Laverdure, AAP, VP, Payments & Technology Policy, Independent Community Bankers of America


3:45 PM-5:15 PM

New!  2021 Nacha Operating Rules Update

Lecture Hall

There are currently six - yes, six! - new Rule amendments being implemented in 2021 so this is NOT the year you'll want to miss getting the latest information straight from the source. From Supplementing Fraud Detection to Meaningful Modernization it is critical that all ACH Network participants understand what steps need be taken to ensure compliance with these changes. This course reviews all elements of the amendments and offers a glimpse at what might be coming in 2022.

Amy K. Morris, Senior Director, ACH Network Rules, Nacha


5:30 PM-6:30 PM

Opening Reception

Take part in a socially-distanced friendly T-shirt scavenger hunt, with a prize on the line. Continue your conversations from earlier in the day and begin forming new friendships.


monday

July 26

7:30 AM - 8:00 AM

The Breakfast Club

No, it’s not the super, amazing John Hughes movie from the 1980s – but it will be just as great, if not better! It’s not all-day detention and you won’t need to raid Barry Manilow’s closet in order to attend. It’s going to be a busy day, so grab a cup of joe (or a soda from the vending machine) and ease into it. Screws fall out all the time, the world is an imperfect place but you can get your day started right while meeting your classmates and raising a ruckus, "Can you describe the ruckus, sir?" Enjoy some relaxing conversation with fellow early risers. Introduce yourself to new classmates and enjoy the fact that you don’t have to spend 8 hours and 54 minutes writing an essay!


8:15 AM-9:45 AM

Comparative Payment Systems

AAP Prep School of Study | APRP Prep School of Study | General Payments Systems School of Study

There is no need to get lost among the different payment systems, such as the trusted platforms like ACH and wire, along with the emerging payment mechanisms such as RTP® and the upcoming FedNow. Instructors guide students through these systems in an interactive discussion that provides a greater understanding of the comparative benefits and uses of these payment methods. Students also gain a working knowledge of the governing rules, laws and regulation, and much more.

Sandy Ortins, AAP, APRP, NCP, Senior Vice President, Operations, NEACH


Master’s Class Meet Up

Master’s Program

This meetup allows students to mingle and interact with fellow students to discuss situations they have encountered, vendors they have used, and rules they may not fully understand (or think should be changed). Students are encouraged to send in suggested topics in advance of TPI. Both Payments Risk Management Master’s and Master’s Program students will participate in this interactive setting.

Jennifer West, AAP, Director, Payments Innovation Alliance, Education & Accreditation, Nacha


Payments Revolution Part I: Technology

Payment Innovations & Technologies School of Study

The continuously evolving payment capabilities of smartphones, and the development of touchless devices such as Visa’s payment ring and Amazon’s Alexa, have demonstrated their consumer appeal. The P2P space is also giving rise to greater consumer purchasing power with companies like Facebook and Google, and products such as PayPal, Venmo, Square, Zelle®, RTP® and FedNow upping the payments ante. This introductory course explores the interconnectivity of the technology surrounding the payments revolution and provides insight into how your organization can adopt some of these capabilities to benefit both you and your customers.

Peter Tapling, APRP, Managing Director, PTap Advisory, LLC


Risk for All Payment Types

AAP Prep School of Study | APRP Prep School of Study

This course introduces students to foundational risk management principles in the payments industry. The instructor discusses risk management across ACH, check, wire transfer, real time, and card payment channels, as well as disaster recovery and contingency planning. Students learn core components of enterprise risk, such as risk management life cycles, key terms, and risk mitigation business drivers.

Jennifer Miller, AAP, APRP, Senior Director of Services, UMACHA


10:00 AM-11:30 AM

Essentials of the ACH Network Part I

AAP Prep School of Study | General Payments Systems School of Study

This course examines the requirements of the annual ACH audit for operational and risk assessment guidelines. This course provides students with necessary information and insights to effectively perform ACH and risk assessment audits and to monitor compliance with the Nacha Operating Rules and other regulations. Students will gain an understanding of the functions that need to be audited, where noncompliance may represent increased risk, and how to assess potential liabilities.

Gai C. Craig, AAP, CTP, Executive Vice President, Operations, Education & Member Support, PaymentsFirst, Inc.


Maintaining Harmonious Policies & Procedures

Master’s Program

Policies and procedures are key components of a risk strategy. However, your policies cannot be effective unless your procedures back them up. Additionally, you cannot write appropriate policies without understanding your risk appetite. Instructors in this course examine how concepts for policies and procedures go hand-in-hand, including some real-life examples from an auditor. Tips on how to make your policies and procedures more effective will also be shared.

Jennifer Kirk, AAP, Vice President Education, EPCOR


Payments Revolution Part II: Payment Experience

Payment Innovations & Technologies School of Study

Building upon the technologies discussed in Part I, this course provides a deep look into the changing face of commerce, and how it directly correlates to evolving technology. With apps like Uber automatically processing your fare with a card on file, and Starbucks allowing you to place an order and pay before arriving at the coffee shop, merchants are completely changing the consumer payment experience, especially for those offering reward programs. In a world where faster has become a way of life, these enhancements are winning consumers over in the user experience arena. Attend this class to understand how e-commerce and data contextualization have evolved, as well as how better in-person payment experiences are affecting consumer and business relationships.

Brian Dao, AAP, Assistant Vice President Electronic Payments, Commerce Bank

Shawn Princell, President, Cash Flow Solutions, Inc.


Understanding the Payments Risk Environment

Payments Risk Management Master’s Program

This level-setting course reinforces students' knowledge of foundational risk management principles in the payments industry. The instructor discusses risk management across ACH, check, wire transfer, real time, and card payment channels, as well as disaster recovery and contingency planning. Students learn core components of enterprise risk, such as risk management life cycles, key terms, and risk mitigation business drivers.

Jen Wasmund, AAP, CTP, NCP, Senior Manager, Enterprise Payments Risk Management, Capital One


11:45 AM–12:45 PM - Lunch Break

Noontime Knowledge

Can't stop learning? Grab your lunch and join us for these lively chats scheduled 12:10 PM-12:35 PM. Activities to be announced.


1:00 PM–2:30 PM

Demystifying Blockchain – Understanding Its Value

Payments Innovations & Technologies School of Study

Each year brings new developments in blockchain and distributed ledger technology and their various applications. The financial services industry continues moving from proofs of concept to live production. Which of the many use cases currently in development hold the greatest promise for payments and transaction banking service providers? What are the latest developments in regulatory oversight? Instructors and students explore these questions and discuss how FIs can map a way forward from the early adopter phase into mature application deployment of distributed ledger technology – even exploring digital currencies.

Peter Tapling, APRP, Managing Director, PTap Advisory, LLC


Essentials of the ACH Network Part II

AAP Prep School of Study | General Payments Systems School of Study

Students gain a deeper understanding of complex concepts and nuances in the Nacha Operating Rules that relate to payment origination and receipt, risk management, compliance, enforcement and exception processing. The instructor explores operational, legal and business aspects of the Rules and offers insights into best practices, warranties, liabilities and responsibilities surrounding ACH participation. Students will learn to draw distinctions between commercial and consumer considerations, explore ODFI and RDFI perspectives, and discuss the use of third parties.

Gai C. Craig, AAP, CTP, Executive Vice President, Operations, Education & Member Support, PaymentsFirst, Inc.


New!  Payments Regulations from a Business Perspective

General Payments Systems School of Study

Numerous rules and regulations beyond Regulation E and Regulation CC apply to the banking and payments industry, most of which address consumer rights and protections. For businesses making and receiving payments, there is always the question of which regulations apply to their transactions, as well as what protections are provided to non-FIs or consumers. This course examines how the explosion of online commerce impacts businesses, and the consequences of not fully understanding the rules, rights and regulations that apply.

Ruth Harpool, AAP, APRP, Consultant


New!  Understanding Concepts of Liquidity

Master’s Program

As payments move faster, understanding an FI's liquidity positioning is essential. Balancing the need for funds designated for the Fed's Liquidity Coverage Ratio (LCR), while having funds available for overnight investing when possible as well as being able to respond to instant or same-day infusions or deductions are all essential for day-to-day operations. This course examines the nuts and bolts of liquidity and liquidity management with an emphasis on the move from the traditional batch system to RTGS.

Faculty TBD


3:00 PM–4:00 PM

Payment Systems Law

Master’s Program

Understanding the fundamentals of laws and regulations related to payments is crucial, but so is having a clear understanding of how these interact with one another, particularly when there may be overlap. With so many agencies overseeing the industry, students will gain knowledge of which has jurisdiction over not just payments in general but also on individual transactions. The rules and regulations for each payments rail may or may not be the same, and the authority over the transaction could also differ. This course delves into these issues and more.

Richard M. Fraher, Payments Legal Expert


Payment Systems Regulations Part I

AAP Prep School of Study | APRP Prep School of Study | Payments Risk & Compliance School of Study

This class introduces students to the alleged “alphabet soup” of laws and regulations that govern payments, with an emphasis on enforcement. Students are provided with information about all relevant laws and regulations and a basis for more in-depth examinations of Regulation E, UCC 3, 4 and 4A, and the Green Book. In Part II of this course, students are able to apply knowledge to scenarios for pertinent regulations.

Michele Barlow, AAP, NCP, Vice President, Macha Everything Payments – Everywhere

Jennifer Kirk, AAP, Vice President Education, EPCOR


Payments Risk Management Systems & Controls

Payments Risk Management Master’s Program

Risk management controls impact numerous systems and functions within any organization, regardless of the payment type. Vendor management, business continuity, identity authentication, and capital adequacy are some examples of policies your organization may have in place. How should they work together to create a risk management profile? Students should come prepared to discuss the key elements of risk management systems and controls and review how their organization's overall risk strategy may be impacted.

Jen Wasmund, AAP, CTP, NCP, Senior Manager, Enterprise Payments Risk Management, Capital One


Understanding Third Party Relationships

AAP Prep School of Study | APRP Prep School of Study | Payments Risk & Compliance School of Study

What are third parties? Updates to the Nacha Operating Rules revised the definition and clarified the roles of Third-Party Senders. However, uncertainty may still exist around payment intermediaries and their various roles in the ACH Network. Instructors discuss what classifies a Third-Party Sender as such, including guiding students through different payment scenarios outlining who third parties are, what role they play, the risks that need to be considered, and when the definition applies to these ACH participants.

Danita Tyrell, AAP, APRP, Senior Director, ACH Network Rules Development & Technical Support, Nacha


Wires: Functionality & Risk Study

APRP Prep School of Study | General Payments Systems School of Study

This course introduces students to the primary wire transfer systems in the U.S.: the Federal Reserve Bank’s Fedwire Funds Transfer System and The Clearing House Interbank Payment System (CHIPS). Topics discussed include the role wire systems play in high-value, urgent payments, and how these systems interplay with other Real-Time Gross Settlement (RTGS) systems and the SWIFT international financial messaging network. Students gain an understanding of the key attributes, capabilities, uses and developments in wire transfers, including the possible impact of faster payments mechanisms to this legacy system. Risk mitigation and detection methods are also reviewed.

Stephen Wojciechowicz, AAP, CTP, Treasury Services, Product Management, Direct Clearing, USD Clearing , BNY Mellon


tuesday

July 27

7:30 AM–8:00 AM

The Breakfast Club

It’s almost the last day of school! You’ve made new contacts and have been telling your friends and family, “Everybody loves me so much at this school.” You’ve determined you aren’t the only payments geek out there as you’ve realized we’re all a little bizarre, some of us are just better at hiding it. But the learning isn’t over yet. Get your protein-filled breakfast, "Excuse me, Rich. Will milk be made available to us?" Put on your required uniform, "You wear tights? No, I wear the required uniform." And enjoy the company of your classmates before we hit the books.


8:15 AM–9:45 AM

ACH Exception Handling & Error Resolution

AAP Prep School of Study | APRP Prep School of Study | Payments Risk & Compliance School of Study

This course helps students understand and address key exception situations faced by financial institutions and their customers. Students discover what constitutes an exception and explore possible causes of and resolutions for common issues. Instructors also explore the Rules violation process and engage with students in discussion on how the ACH Contact Registry can be an effective tool in managing communication between FIs.

Michele Barlow, AAP, NCP, Vice President, Macha Everything Payments – Everywhere


Do you Really Understand the Nacha Operating Rules?

General Payments School of Study

Do you follow the Nacha Operating Rules to the letter all the time? Does your organization have processes in place that, when compared to the Rules, might make sense for your organization, but could be considered a violation? This interactive course looks at some processes that walk a fine line between compliant and noncompliant. Using examples submitted anonymously from students and from real-life audit findings, you’ll gain an understanding of why the Rules are written as they are, and how the application of the Rules may vary. Students interested in attending this class will have the opportunity to submit questions prior to TPI.

Joseph Casali, AAP, NCP, Senior Vice President, NEACH


How to Present Ideas to Your Board

Master’s Program

Now that you are a payments expert, how do you work within your organization to introduce ideas and instill change? How can you use the information gained this week to more effectively manage risks and costs, improve business processes, and derive greater benefit? What is the most effective way to engage your board in these decisions? In this course, students gain insight on how to share what they have learned with decision-makers in your company and participate in mock board presentations.

Brian Dao, AAP, Assistant Vice President Electronic Payments, Commerce Bank

Avery Miller, MBA, Issuer Strategy and Partnership Development, Braintree Payments


New!  Payments Strategy: A Vision of Your Future

General Payments Systems School of Study

Being strategic about payments means shifting from a reactive to a proactive stance, which can be challenging in an environment of rapid technological change. As “faster” becomes “real-time,” a well-developed payments strategy is critical to the success of your institution and your customers. Faculty in this course help students to ensure the most critical components are included in an organization's payment strategy.

Lisa Coffey, Chief Innovation Officer, Corporate America Credit Union

Pam Rodriguez, Senior Vice President, Member Services, Southern Financial Exchange


The Payments Court: Risk & Cybercrime

Payments Risk Management Master’s Program

In the payments system, regulations are created to protect the innocent. In this course, the dedicated students who listen to these cases become the judge and jury as they preside over payments risk-related legal rulings. Teams are divided into plaintiffs, defendants and jurors as they strategize to break down the facts of each case. Several preeminent payments attorneys assist in this engaging, interactive course. These are their stories.

Richard M. Fraher, Payments Legal Expert

Scott Jones, Partner, Adams & Reese, LLP

Matthew Luzzader, Partner, Kelley Drye & Warren

Christopher Richards, Cape Code Five Cents Savings Bank


10:00 AM–11:30 AM

Cybersecurity Assessment Tools for the Non-IT Professional

Master’s Program

Students in this course will discuss how risk, compliance and operational staff – the non-IT professionals – can assist with the enhancement of their organization’s cybersecurity. The NIST Cybersecurity Framework and the FFIEC Cybersecurity Tool will be dissected to show how these groups can support these important initiatives. Topics explored in the framework and tool include phishing, key logger, and malware, and instructors will provide suggested strategies and mitigation measures. Instructors in this course help students fully understand how to discuss the tool with executive management and/or their board, what they need to know as non-IT professionals, how to assist with the implementation of the framework and how to use the tool to enhance cybersecurity at their organization.

Jessica Perkins, Third Party Risk Manager, Central Payments, a division of Central Bank of Kansas City

Avery Miller, MBA, Issuer Strategy and Partnership Development, Braintree Payments


Payment Systems Regulations Part II

AAP Prep School of Study | APRP Prep School of Study | Payments Risk & Compliance School of Study

Payment Systems Regulations Part I introduced the laws and regulations surrounding the payments industry. During this interactive course, students break into groups and are presented with scenarios allowing them to decide how they are supposed to proceed based on the applicable rules, regulations, or laws and openly discuss what would happen if they do not proceed in the correct manner.

Michele Barlow, AAP, NCP, Vice President, Macha Everything Payments – Everywhere

Jennifer Kirk, AAP, Vice President Education, EPCOR


New!  Politics of Payments

Lecture Hall

Both the enactment of financial services legislation and deregulation often have implications long beyond the initial changes. Understanding the impetus of legislation and/or regulation is key to protecting your organization, while still fostering innovation. This course explains many of the recent and pending area of legislative focus in Washington, and the potential ramifications, such as the impacts of fintech requirements.

William D. Sullivan, Senior Director & Group Manager, Government & Industry Relations, Nacha


New!  Privacy by Design: Foundations and Considerations for Financial Services

Master’s Program

Consumer data creates value for businesses and consumers. Consumers increasingly want personalized offerings and omnichannel banking and payment solutions and seem willing to share data in return for better options and seamless service. This course examines trends in consumer expectations and how financial institutions of all sizes can leverage data. Faculty unpack privacy regulations and the risks associated with gathering and storing consumer data. Using case studies, students learn how to apply the principles of “privacy by design” to earn and keep consumer trust. Students come away with a clear understanding of the effect of the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) and consider predictions about how privacy expectations will evolve.

Matthew C. Luzadder, Partner, Kelley Drye & Warren LLP


Strategies for Selecting & Onboarding Third Parties

APRP Prep School of Study | Payments Risk & Compliance School of Study

Third-party providers offer organizations many options to assist with day-to-day operations. Selecting to use a third party and determining which of an organization's processes could be assumed by a vendor are considerations that must be taken into account. This course examines the steps to be taken to select a third party and how to ensure the partnership works for everyone. Students leave this course with a detailed checklist of items to consider when vetting a third party.

Jessica Perkins, Third Party Risk Manager, Central Payments, a division of Central Bank of Kansas City


11:30 AM–12:45 PM - Lunch Break

Noontime Knowledge

Can't stop learning? Grab your lunch and join us for these lively chats scheduled 12:10 PM-12:35 PM. Activities to be announced.


1:00 PM–2:15 PM

Checks: Functionality & Risk Study

APRP Prep School of Study | General Payments Systems School of Study

Although the use of electronic payments is ascending, the use of checks – whether paper or image – continues to exist. This course explores different types of negotiable instruments and the products and systems that support them, such as remote deposit capture, e-checks, e-lockboxes and other mobile options, and corporate availability for those organizations to keep up with these advancements. Students gain an understanding of the key attributes, life cycles, capabilities, uses and developments in checks and images, including the possible impact of faster payments mechanisms to this legacy system. Risk mitigation and detection methods are also reviewed.

Michele Barlow, AAP, NCP, Vice President, Macha Everything Payments – Everywhere


Faster Payments Risk Strategies

Payments Risk Management Master’s Program

The faster payments movement in the U.S. shows no signs of stopping. All payments participants will be impacted in some manner by a new product, payment system or process. As payments move faster, it is critical to identify processes to use these mechanisms while ensuring steps are taken to recognize risk. Building a strategy for identifying and mitigating faster payments risk goes beyond understanding the “hows” and the “whys.” It must also include the “why nots” and the “what ifs.” Instructors in this course explore faster payments offerings available in the marketplace, while examining the need to develop procedures to recognize and mitigate risk in the faster payments environment.

Tristan Thompson, Bookkeeping, Legacy Bank


New! Product Management: Conversations & Evolutions

General Payments School of Study

Product Managers are essentially the CEO of that offering. Even beyond the FI, payment organizations make decisions on what products go to market and how they evolve through time. The success of the product is shaped through conversations with management, with clients, and with the internal team. The role of a product manager varies at every organization and the responsibilities can be daunting, but the results can impact your organization for years to come. Instructors in this course share their experiences and are joined by a corporate customer who facilitates an interactive discussion to help students recognize how product knowledge, meeting internal operations requirements, understanding revenue expectations, and other attributes lead to success.

Brian Dao, AAP, Assistant Vice President Electronic Payments, Commerce Bank


New! The Future Evolution of Regulation E

Master’s Program

In addition to being more convenient, non-traditional payment methods for P2P, B2C and C2B also shift away from cards and checks to apps and mobile. These changes also raise questions about authentication and authorization methods, as well as consumer protection and regulatory assurances. This course focuses on how Regulation E coverage extends (or not) to emerging products.

Jennifer Aguilar, Associate, Ballard Spahr LLP

Richard M. Fraher, Payments Legal Expert


New!  Third Parties Best Practices for Audit & Risk Assessments

APRP Prep School of Study| Payments Risk & Compliance School of Study

Audit and risk assessment requirements for FIs are broadly understood, but there is still some uncertainty about assessments pertaining to third-party participants. This class takes students on the full journey of audit and risk assessment requirements for non-FIs.

Debbie Arai, President & CEO, Optim Audit Solutions, LLC

Pam Rodriguez, Senior Vice President, Member Services, Southern Financial Exchange


2:30 PM–3:30 PM

New! Card Studies: Risk Implications

Payments Risk Management Master’s Program

This class builds upon concepts introduced in the "Survey of Card Products & Clearing" course, and provides a thorough examination of card risk. The use of cards in apps and online marketplaces has caused a swing in how this payment method is viewed by consumers. In response, businesses have been adapting to changes while examining ways to make theirs the card of choice. Discussion will also focus on how rules apply to Card Not Present risks, the future of virtual cards, how prepaid cards remain a viable product, and the steps a business must take when pivoting to card-based payment trends.

Faculty TBD


Concepts of Treasury Management

General Payments Systems School of Study

Treasury and cash management are central to corporate payments. Understanding the principles and tools of both is critical. Students delve into the reality of using treasury management services in today's environment, and learn about current trends and developments. Global treasury issues, fraud prevention, and the risks associated with some services are also addressed, as are the benefits of having a Certified Treasury Professional (CTP) on staff.

Ruth Harpool, AAP, APRP, Consultant


Putting FFIEC Guidance into Practice

APRP Prep School of Study | Payments Risk & Compliance School of Study

Policies and procedures are key components of a risk strategy. However, your policies cannot be effective unless your procedures back them up. Additionally, you cannot write appropriate policies without understanding your risk appetite. Instructors in this course examine how concepts for policies and procedures go hand-in-hand, including some real-life examples from an auditor. Tips on how to make your policies and procedures more effective will also be shared.

Jessica Perkins, Third Party Risk Manager, Central Payments, a division of Central Bank of Kansas City


Respective Roles Within FI & Fintech Partnerships

Payment Innovations & Technologies School of Study

More than a fleeting buzzword, fintech is redefining innovation in financial services with new approaches to R&D, collaboration, strategy, product design and delivery. With a customer-centric focus supported by analytics, fintechs are often good potential partners, especially for projects with goals that extend beyond what traditional banking is accustomed. But what happens after the vendor agreement is signed? This course explores the roles FIs and fintechs play after a partnership begins, and presents strategies for leveraging the best assets each organization has to achieve the ultimate success of a product or innovation, which is customer satisfaction.

Avery Miller, MBA, Issuer Strategy and Partnership Development, Braintree Payments


The Payments Court: Law & Order

Master’s Program

In the payments system, regulations are created to protect the innocent. In this course, the dedicated students who listen to these cases become the judge and jury as they preside over payments-related legal rulings. Teams are divided into plaintiffs, defendants and jurors as they strategize to break down the facts of each case. Several preeminent payments attorneys assist in this engaging, interactive course. These are their stories.

Richard M. Fraher, Payments Legal Expert

Scott Jones, Partner, Adams & Reese, LLP

Matthew Luzzader, Partner, Kelley Drye & Warren

Christopher Richards, Cape Code Five Cents Savings Bank


3:45 PM–4:45 PM

New!  Examining the Changed Behaviors Resulting from the Impacts of COVID-19

General Payments School of Study

2020 was a year like no other, and the pandemic necessitated much of the world to adapt to a different way of living life, resulting in new behaviors for both consumers and businesses. This course examines the shift from in-person to socially distant activities, as well as the change in how jobs, doctor visits, dining out and shopping have allowed the world to look differently at the future of these norms. To be sure, the so-called "new abnormal" will forever be influenced by the world's response to the pandemic.

Jennifer Miller, AAP, APRP, Senior Director of Services, UMACHA


The Changing Face of Fraud

Payments Risk Management Master’s Program

Fraudsters and fraud schemes continue to pose threats to payments systems – both trusted and emerging platforms. Ensuring your organization is armed with information on recent threats and is equipped to identify the next wave of fraud are critical to protecting your organization and your customers from loss. This course examines case studies from new fraud schemes as students are asked to consider how lessons learned from possible vulnerabilities these events could expose.

Giles Witherspoon-Boyd, Founder & CEO, Protocol


The Impact of Fintech on the Traditional Payments Participant

Payment Innovations & Technologies School of Study

You may not have yet encountered the effects of a major fintech innovation in your everyday life at your financial institution – or have you? Fintechs are constantly at work trying to change or introduce new methodologies relative to how FIs function and do business. It is important to know what is going on in the fintech space and understand exactly how you and your organization may be impacted now and in the future.

Avery Miller, MBA, Issuer Strategy and Partnership Development, Braintree Payments


Understanding the Potential of APIs

Payment Innovations & Technologies School of Study

APIs have proven their value across many industries for years now, allowing for a model of smart integration and seamless experiences. The pendulum for this model now swings towards banking, with services ranging from bank account management to fraud prevention via real-time payment validation. This course introduces APIs, how they might be used in the payments world, and what Nacha and industry stakeholders are doing to advance their usage.

Orlando Santos, Program Manager, Payments, Moov Financial


Update on the Faster Payments Landscape

General Payments Systems School of Study

Same Day ACH, RTP, Zelle, FedNow and other faster payment options continue to expand, and many of us feel like we are on information overload. Making decisions on where to go with faster payments can be baffling, whether you are a financial institution or corporate practitioner. Speakers lay out the fundamentals of faster payments to provide a basis for understanding additional coursework later in the week.

Joseph Casali, AAP, NCP, Senior Vice President, NEACH

Olivia Maciel, AAP, APRP, Director, EPN Product Management, The Clearing House


5:00 PM–6:00 PM

Tuesday Night Social

Put the training aside and come relax with your new connections. Expand your network with faculty members in a casual setting.


wednesday

July 28

8:15 AM–9:45 AM

Building Your Own Audit & Risk Assessment Adventure

AAP Prep School of Study | APRP Prep School of Study | Payments Risk & Compliance School of Study

In this interactive course, students are provided situations that may arise during an audit and are asked to respond to the auditor by explaining the remedy for the finding. In other hands-on activities, a sample audit checklist is distributed and students are asked to use the checklist to determine what information would be required to obtain positive audit results.

Pam Rodriguez, Senior Vice President, Member Services, Southern Financial Exchange


Communication Planning for Crisis Management

Payments Risk Management Master’s Program

When a crisis strikes – be it operational, natural or risk-based – having a plan on how to communicate internally or externally is essential. It is critical not to spend time during a crisis on building the plan so that time can be spent on executing what needs to be communicated and to whom. This course provides students with the tools they need to have a foundational crisis management plan in place and to recognize what elements of the situation are most important to share.

Victoria Day, Chief Communications Officer, Nacha

Lawrence Fatima, Executive Director, J.P. Morgan


Survey of Card Products & Clearing

APRP Prep School of Study | General Payments Systems School of Study

A thorough examination of card networks helps students gain a comprehensive understanding of card-based payments and build a foundation for subsequent card-based concepts. Basic definitions and terms are discussed, as are card-based payment statistics and their impact on the payments industry. This course examines how business models are changing with regards to emerging risks and fraud, technology, and regulation. Instructors discuss how these impact business lines, relationships, decision-making and behavior.

Faculty TBD


What’s So Reasonable About Commercially Reasonable?

General Payments Systems School of Study

Usage of the term “commercially reasonable” traces beyond the Nacha Operating Rules. The phrase is used in the Uniform Commercial Code and has even been debated by the Supreme Court. Simply stated, commercially reasonable means “fair, done in good faith, and corresponding to commonly accepted commercial practices.” But what is considered fair by one organization might not be by others. This course reviews examples of how commercially reasonable is used within the Nacha Operating Rules, particularly with regard to the new WEB verification requirements, as instructors and students discuss and debate their interpretation of commercially reasonable.

Faculty TBD


10:00 AM–11:30 AM

New! Card Studies: Prepaid Card Products

General Payments Systems School of Study

This class builds upon concepts introduced in the "Survey of Card Products & Clearing" course, and provides a thorough examination of prepaid cards. Faculty in this course take a closer look at participant rights and responsibilities, sponsored versus managed programs, and the role an FI plays in a prepaid transaction. Also explored are possible outsourced services and prepaid rulemaking.

Faculty TBD


ACH File Formats

AAP Prep School of Study | General Payments Systems School of Study

ACH Origination begins with a properly formatted file. This course focuses on the intricacies of ACH Record Formats. Instructors take students on a comprehensive and detailed tour of the 94 characters that comprise an ACH entry. Students also review Addenda Records, proper formatting, and examine field purposes, specific field values, and commonly experienced problems. The instructor provides tips for optimizing ACH Network participation with a command of the bits and bytes of ACH.

Joseph Casali, AAP, NCP, Senior Vice President, NEACH


Enterprise Risk Management

APRP Prep School of Study| Payments Risk & Compliance School of Study

The ability to understand, control and articulate risk levels in pursuit of business strategies and accountability for risks taken resonates with stakeholders when it comes to expressing confidence in an organization. This introductory level course exposes students to the basics of enterprise risk management from a FI perspective. ERM topics covered include identifying, reporting and controlling risks, and the progress being made in the financial world when it comes to ERM.

Elizabeth A. Cronenweth, AAP, CTP, Treasury Management Risk Consultant, TriState Capital Bank

Jen Wasmund, AAP, CTP, NCP, Senior Manager, Enterprise Payments Risk Management, Capital One


How to Escalate a Risk Event

Payments Risk Management Master’s Program

Presenting ideas to your board can be a daunting task, oftentimes one that may seem intimidating even to the most experienced professionals. Even more stressful is when you have to present on urgent issues such as the results of a cyberattack or other risk event. However, keeping executive staff informed is crucial to maintaining the soundness and reputation of your organization. The instructor in this course offers hypothetical examples of risk events and how to escalate them within an organization, and tips on ways to prepare for these situations.

Faculty TBD


Rolling Out a Marketing Campaign

Master’s Program

The decision to offer new products does not begin with the product itself, but with an understanding of how to market and promote while building brand awareness. However, campaigns should not only be rolled out for new products and services. Recognizing when trusted products are in need of attention is also key. This course walks students through the steps necessary to roll out a marketing campaign to build or rebuild brand awareness. Following a brief presentation, students work in teams to build a campaign plan.

Victoria Day, Chief Communications Officer, Nacha

Lawrence Fatima, Executive Director, J.P. Morgan


New!  The Intersection of Innovation: Technology vs. Regulatory

Payment Innovations & Technologies School of Study

This course provides a general overview of fintech, and both the legal and regulatory concerns it may raise. Students will participate in brief workshops, including how to best position your innovation for examiners, as well as how to address key concerns that your innovation might raise for various public or private rulemaking bodies.

Richard M. Fraher, Payments Legal Expert

Peter Tapling, APRP, Managing Director, PTap Advisory, LLC


11:30 AM–12:45 PM - Lunch Break

Noontime Knowledge

Can't stop learning? Grab your lunch and join us for these lively chats scheduled 12:10 PM-12:35 PM. Activities to be announced.


1:00 PM–2:30 PM

New! ACH File Formats Lab Work

AAP Prep School of Study | General Payments Systems School of Study

Understanding the intricacies of an ACH file format is just the first step in becoming proficient in the bits and bytes. This hands-on lab allows students to apply their knowledge in a series of scavenger hunts through the 94 characters.

Joseph Casali, AAP, NCP, Senior Vice President, NEACH


BSA/AML, OFAC & Sanctions, Oh My!

APRP Prep School of Study | Payments Risk & Compliance School of Study

Instructors guide students through a journey about the laws and regulations related to consumer protection, with focuses on anti-money laundering, the Bank Secrecy Act, OFAC compliance, and how the industry is impacted by regulatory reach at both the state and federal level. Special attention is paid to monitoring, reporting, investigations and reviewing incidents involving BSA, AML and/or OFAC.

Matthew Luzadder, Partner, Kelley Drye & Warren


Business Continuity Planning: Are You Prepared?

APRP Prep School of Study | Payments Risk & Compliance School of Study

Over the last several years the U.S. has seen hurricanes, flooding and blizzards that have all changed the payments landscape in the way financial institutions, corporations and government entities react to crises. What processes and contingencies have been implemented in the years since these events? Learn what you should and must do to ensure that you are not the weakest link. With your organization’s reputation and business vitality at risk, having a plan in place is critical to your organization properly reacting to natural disasters and other emergencies.

Nell Campbell-Drake, AAP, Vice President, Federal Reserve Bank of Atlanta


Master’s Class Wrap Up

Master’s Program

This networking and education opportunity allows students to virtually interact with their masters-class peers to reflect on their TPI Home School experience and review topics that require additional discussion or debate. This is also a chance to solidify newly-formed relationships and explore ways to engage beyond TPI.

Jennifer West, AAP, Director, Payments Innovation Alliance, Education & Accreditation, Nacha


2:45 PM–3:45 PM

New!  Nacha: The Strategic Direction & Future Vision

Lecture Hall

For more than 45 years, the ACH Network, with Nacha as its steward, has served as the backbone of electronic payments and of the payments industry. Through education, advocacy and collaboration, Nacha and its members have worked together to propel payments forward and to ensure the ACH Network grows and adapts to the changing environment. Working with financial institutions, end users, processors, innovators and regulators allows Nacha to serve as the voice of the industry. In this course, Jane Larimer, Nacha’s President and CEO, shares her vision for Nacha and how, along with the ACH Network, it will remain as vital to the payments world as it has always been.

Jane E. Larimer, President & CEO, Nacha

4:00 PM–4:30 PM

Commencement Celebration

Join us for a celebration of the pomp and circumstances of the commencement ceremony. Students hear from the Dean of the TPI, the Board of Regents and Nacha leadership. Grab your cap and gown and get ready to move your tassel from right to left as you celebrate becoming a member of the Payments Institute’s On Campus Class of 2021!