What is Rules Compliance?
Nacha’s ACH Rules Compliance provides the structure for evaluating possible violations of the Nacha Operating Rules and Guidelines. Through a formal system of warnings and fines, it corrects infractions and helps ACH Network participants to remain within the Rules’ boundaries. Any violation of the Rules can be submitted. Submissions regularly involve issues with unauthorized entries, entries initiated to invalid account numbers and incorrect returns.
Additionally, Nacha’s Compliance department can assist with arbitration, which helps financial institutions to attempt to recoup funds lost and/or damages incurred as a result of an alleged Rules violation.
Benefits of Nacha's Rules Compliance
ACH Rules Compliance allows financial institutions to report and resolve alleged violations of the Nacha Operating Rules and Guidelines. Additionally, it:
- Provides a formal channel for the evaluation of circumstances related to possible rules violations and the imposition of fines if appropriate.
- Reduces exception processing for financial institutions.
- Maintains the reputation of the ACH Network.
- Allows, when applicable, DFIs to file an arbitration claim and recoup losses and/or damages.
How Rules are Enforced
Consumers and businesses have come to trust the ACH Network as a secure way to receive their pay with Direct Deposit, pay bills through Direct Payment, donate to favorite causes and more. One factor that helps keep the ACH Network high quality is Nacha’s Rules enforcement. > Learn More
File an Arbitration Claim
Depository Financial Institutions (DFI)s looking to recoup financial losses and/or damages due to an ACH Rules violation, can work with Nacha's Compliance team to file an arbitration claim.
Report a Violation
As the complainant, your organization must be a Participating DFI or ACH Operator that is party to the transaction in question. If that's not the case, your financial institution can file on your behalf.
ACH Rules Compliance Overview
Learn how Nacha protects the safety and soundness of the Nacha Operating Rules and the ACH Network with ACH Rules Compliance.
Nacha’s Rules Enforcement Department by email at Nacha-Ntwrk-Compliance@nacha.org or phone at 703-561-1100.