Assistant Director, ACH Analytics

Job Summary

The Assistant Director, ACH Analytics will have the two major responsibilities:

  • Analysis of weekly ACH return data files from both ACH Operators to identify cases of elevated return rates, and determine whether to engage Nacha’s ODFI Alert Service (OAS) or more formally, the rules-based ODFI Return Rate Reporting (ORR) enforcement mechanism; and,
  • Compilation and analysis of monthly ACH volume reports, semi-annual ACH data samples, and the annual ACH volume survey of financial institutions.
Responsibilities

Essential Functions/Core Responsibilities

  • ACH Risk Investigations
    • Ensure receipt, loading, and ingestion of ACH Operator files in Nacha’s Risk Analysis Service database (RAS)
    • Once RAS processes all weekly files, review alerts in RAS for proper disposition
    • Create recommendations for informal financial institution communications based on alerts generated by RAS for the Associate Managing Director, Risk Investigations
    • Create recommendations for formal financial institution communications based on alerts generated by RAS for the Associate Managing Director, Risk Investigations
    • Once financial institution cases have been determined, administer case management process.
    • Keep track of cases in case management process according to due dates, close cases as applicable, forward cases to Compliance Department as applicable
    • Support Nacha’s Risk Management Portal as part of the team handling customer inquiries.
  • ACH Network Responsibilities
    • Volume reporting (Monthly, quarterly and annual ACH and Same Day ACH volume and dollars by Standard Entry Class (SEC) Code, Healthcare reporting, Return volume).
      • Review of data reports for accuracy for staff use and Nacha website.
      • Analyze and monitor for trends.
    • Semi-annual ACH Operator data samples.
      • Ensure delivery of, and loading of, semi-annual data samples.
      • Compile and analyze selected data points and compare previous samples via database (TBD).
    • Annual ACH Volume Survey.
      • Review collected data for accuracy compared to previous year’s activity, tabulate, and analyze results.
      • Create reports – Top 50 Originator and Receiver lists, Members’ volumes, On-us volumes.
    • Analysis of key industry reports.
      • Monitor for the release of industry reports that may be relevant to Nacha, share the analysis with relevant staff.
    • Respond to internal and external data requests.

Knowledge, Skills & Abilities

  • Accredited ACH Professional (AAP) or Accredited Payments Risk Professional (APRP) preferred (with prior ACH knowledge considered).
  • Knowledge of SQL, PowerBI and Sertics strongly preferred.
  • Analytic and problem-solving skills.
  • Investigative nature.
  • Reporting and data visualization skills.
  • Excellent attention to detail.
  • Excellent written and verbal skills.
  • Ability to analyze, interpret, and organize large amounts of data.
  • Self-starter with a well-developed aptitude for time management, leading, building, and participating in teams.
  • Ability to interact with others professionally and respectfully with diverse cultural and professional backgrounds.
  • Understand and contribute to the department’s strategic direction.
  • Ability to embrace and apply the association’s core values.
  • MS Word, Excel, PowerPoint, and Outlook proficiency.
  • Knowledge of Zoom and MS Teams is needed.

 

Required Qualifications

Required Background / Minimum Qualifications

College degree in business, data science or equivalent work experience in the association, financial services, or technology industry, with demonstrated content, program, or project management skills.

Minimum of two years’ experience in data analysis. Supervisory Responsibilities

None at this time.

Desired Additional Skills

Success Factors

The position of Assistant Director, ACH Analytics is one that offers growth opportunities to the incumbent commensurate with demonstrated and consistent performance. The incumbent shall be able to excel in a dynamic environment with a myriad of competing priorities and demands. Beyond subject matter and functional proficiency, the successful incumbent shall demonstrate:

  • Initiative and creative problem-solving skills.
    • Willingness to own responsibility for delivery of key value.
    • Balance between independence/self-starter and a team player.
    • Professionalism and decorum.
    • Leadership inside/outside Nacha.
    • Commitment to quality and focus on members/customers Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role.

Travel

This is a remote-first position and travel to the Nacha offices in Reston, VA will be required three times a year. Occasional business travel may be required.

Application Process

Nacha has the distinct honor of being named one of the Best Places to Work in Virginia for seven years in a row as well as named one of America’s Best Work Places.

Nacha provides a competitive, comprehensive benefits package to include:  Medical, Dental, Vision, Life insurance, Short- and Long-term Disability, FSA, HSA, 401k with Match, VAC/SICK/HOL, Wellness Reimbursement, and promotes a culture that encourages learning and professional development. 

If you would like to be a part of a dynamic team, please submit your cover letter and resume to [email protected], attention Human Resources.

 

Nacha is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.