Nacha's efforts to get healthcare providers to use ACH for claim payments are paying off, with about 453 million healthcare claims paid by ACH last year, up 6.3% from 2021. 

Getting dentists to switch to electronic claim payments is at the heart of Nacha's new campaign with the American Dental Association.

In the first look at how the pandemic impacted healthcare claim payments, a new report found medical professionals continued to rely heavily on ACH, while their dental counterparts have a ways to go. “For many plans and provider administrative staff, COVID-19 forced the use of technology and automated transactions as staff began working from home and did not have access to office faxes, call centers and mail facilities,” researchers noted in the 2021 CAQH Index. The ninth annual Index, released Jan.

In a recent podcast interview, Nacha’s Brad Smith discusses BNPL and the ACH Network.

As the COVID-19 pandemic begins to subside, healthcare claim payments are on the rise. Figures from Nacha show nearly 37.4 million healthcare claim payments were made to providers by ACH in March 2021, the most ever in a single month, and an increase of 19.3% over March 2020. The value of those payments, more than $171.3 billion, is up 13% from a year earlier. 

Many dentists have yet to experience the benefits of receiving insurance claim payments by ACH, but there are encouraging signs, a new report found. “Although the majority of dental payments are made via a paper check, the industry is seeing an uptick in the number of electronic dental payments, specifically for dental providers who have historically been hesitant to trust the exchange of electronic funds,” noted the 2020 CAQH Index. The eighth annual Index, released Feb.

In a recent podcast interview, Nacha’s Brad Smith discusses ACH growth areas—donation payments, healthcare payments, and subscription payments

When Dr. Mark MiHalo first began practicing dentistry, claims had to be mailed in, and then he waited for checks. But with the ease of today's electronic payments, there's no reason to look back. Download the case study

While the current national emergency is impacting daily life and business operations, the ACH Network is operating normally. Using ACH payments can provide some assistance during this difficult time.

Dr. Sara Stuefen is a big fan of EFT payments. She knows they're quick and convenient. And insurance companies that try to make her take a Virtual Credit Card learn this dentist won't stand for it. 

Why does Northern Virginia dentist Dr. Amy Adair like electronic claim payments via ACH? And what happened when an insurer tried sending virtual credit cards? Nacha's case study shows why EFT payments is the way to go for healthcare professionals.

Doctors are overwhelmingly receiving claim payments using Direct Deposit by ACH, but dentists still have a lot of work to do, the new 2019 CAQH Index finds.