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(L-R) Luis Guzman, Dave Glaser and Serenie Gagon LAS VEGAS —You’re at the online checkout ready to complete your purchase. How do you pay? For most consumers it’s with a credit card, which leads Dave Glaser to this question: “How do we motivate consumers …
LAS VEGAS —“Alexa, pay my water bill” is so 2019. Today, you can talk to Alexa like your best bud. And soon, she’ll respond like a financial adviser. “If you interact with a conversational bot and say, ‘What’s the deets on my upcoming bills?’ it will now …
When it comes to account validation, companies have to get it right. From Nacha Rules compliance to risk issues to the customer experience, there’s a lot to consider. “We really look at many different types of transactions when we consider account …