Navigating the Changing Landscape of Payments

So, exactly what is happening in the payments landscape today? To put it simply, there has been an increase in consumer use of digital payments, a decrease in using cash for payments, and growth in the adoption of faster payments.

“It is really all about the need for speed,” says Michelle E. Ziolkowski, CTP, SVP, Head of Global Payables of Wells Fargo. “I believe COVID may be what kills the check, finally.”

During the “Payment Chaos: How to Navigate the Changing Landscape” session on Wednesday at Smarter Faster Payments Remote Connect, Ziolkowski joins with Robert Abrams of Amazon.com and Tim Ruhe of Fiserv to discuss their views on faster payments, as well as how to navigate the payments landscape and determine the right payment strategy for your business, while covering the realities of launching a new payment rail, early use cases and adoption drivers. 

“It’s mind-blowing the difference [faster payments] makes,” Abrams says. Added Ruhe: “As far as real-time payments, we do view it as a generational change in how payments are made for both consumers and businesses.”

The panel also discusses the true value in faster payments, the friction that may exist, the challenges and opportunities, as well as what’s happening globally compared to in the U.S.


Join Us at Payments 2022
Nashville, Tennessee | May 1-4, 2022

 Payments 2022

Technology and information are making payments smarter and faster. New capabilities are enhancing the user experience, enriching decision making, and instilling greater security. Smarter Faster Payments is a unique industry venue designed for diverse organizations that are driving innovation, delivering value through new solutions and services, and employing these offerings to meet their business needs and transact with their customers. 

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