December 04, 2023

Coming Soon: Nacha Risk Management Portal Upgrades, Including More Users for FIs

Risk Management Portal with Nacha logo

It’s one of the most important services Nacha provides to financial institutions. To better assist its users a fresh new look and other enhancements are coming soon to the Risk Management Portal. 

Before anything changes, we want to assure you that a complete instruction guide will be available with implementation, so that users can easily find exactly what they need. Nacha will also have additional staff answering the phones to handle any questions when the time comes.

But for now, we want to give you a sneak peek. One of the first sections of the Portal to be upgraded will be the most popular module: the ACH Contact Registry, which already includes more than 46,175 contacts for not just ACH operations and risk, but other areas including checks, cards and wires. 

Financial institutions have asked for the ability to have more Portal users and Nacha is delivering. FIs will soon be able to give Portal access to as many as six administrators and 100 users. All FI administrators and users will have access to the Registry.

You’ll also see enhancements making the Portal more user friendly, including a new left sidebar navigation replacing the current top navigation. Additionally, for FIs taking advantage of the Registry Notes section, that will appear at the top of the FI’s listing, making it more prominent. The notes section affords FIs the opportunity to communicate special situations with ACH processing, specific contacts for processes that do not have a contact category and clarifying contact information for specific circumstances. Examples include contacts for ACH research and information about banks which have merged.

Beyond the Registry, other sections included in the initial releases will be Third-Party Sender Registration, the Terminated Originator Database and a revamped Portal Registration Summary.

Nacha is hoping to unveil the first set of upgrades soon, so keep watch for an announcement.  

You may access the Risk Management Portal here. The Portal Support number is 703-349-4556.